Cant Play Video

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Cant Play Video Empty Cant Play Video

Post by raditzvisnar Tue Jul 30, 2024 4:25 pm

Hi All,

i cant play my wedding video, this is the detail from media player :

File Source (Async.)::Output

Media Type 0:
--------------------------
Unknown

AM_MEDIA_TYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0

can someone help me with this?

thank you

raditzvisnar

Posts : 3
Join date : 2024-07-30

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Cant Play Video Empty Re: Cant Play Video

Post by Admin Tue Jul 30, 2024 6:35 pm

What information does the MediaInfo tool show for it?


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Cant Play Video Empty Re: Cant Play Video

Post by raditzvisnar Sat Aug 03, 2024 3:04 pm

this is the info from media tool :

Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/mp42)
File size : 4.00 GiB
Conformance errors : 2
mdat : Yes
General compliance : Element size 4557430888798830383 is more than maximal permitted size 4294562135 (offset 0x62EA8)
MPEG-4 : Yes
General compliance : File size 4294967295 is less than expected size 4557430888799235543 (offset 0x62EA8)

raditzvisnar

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Cant Play Video Empty Re: Cant Play Video

Post by Admin Sat Aug 03, 2024 4:46 pm

That seems to indicate that the file might be damaged.

Try if remuxing the file to .mkv with MkvToolNix works.

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Cant Play Video Empty Re: Cant Play Video

Post by raditzvisnar Sun Aug 04, 2024 7:10 am

Admin wrote:That seems to indicate that the file might be damaged.

Try if remuxing the file to .mkv with MkvToolNix works.

the file itself isnt recognized by MkvToolNix

raditzvisnar

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Cant Play Video Empty Re: Cant Play Video

Post by Admin Sun Aug 04, 2024 12:02 pm

That is bad news.

I don't know if any part of the damaged file is recoverable. I can not help you with that.

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