MOV File not being recognized

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MOV File not being recognized Empty MOV File not being recognized

Post by LabJab Thu Nov 02, 2023 2:15 am

Hello everyone,

I filmed a very long video on my iPhone (10 GBs) and I have moved it onto my computer but none of my players are recognizing the file. I looked around for possible solutions and found this Reddit post that recommended downloading the K-Lite Codec Pack Standard in the hopes of viewing my MOV file. But, upon downloading the codec, I was greeted with this warning:

File Source (Async.)::Output

Media Type 0:
--------------------------
Unknown

AM_MEDIA_TYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0

Any help on this would be greatly appreciated.

Windows 10 Home
OS Build 19045.3570

LabJab

Posts : 1
Join date : 2023-11-02

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MOV File not being recognized Empty Re: MOV File not being recognized

Post by Admin Thu Nov 02, 2023 1:49 pm

Make another short test recording and test if that plays correctly. If not, please upload that sample for me to inspect:
https://www.sendspace.com

It should normally be able to play such iphone videos. But maybe a bug has been introduced.

Another possibility is that the file somehow got damaged/corrupted. Does the MediaInfo tool (included in the pack) recognize it as MOV/MP4 properly?

Admin
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