Thumbnail issue

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Post by Guest Mon Dec 19, 2022 9:40 am

I always disable thumbnails when installing the k lite codec package.
But recently an interesting problem occurred.
If an image and a video are in the same folder, thumbnails are activated.
I have also uninstalled and reinstalled the codec package before but the problem continues.
Thumbnail issue Sdsdsd10
Thumbnail issue Adsz10

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Post by Admin Mon Dec 19, 2022 11:47 am

Which file extension does that video file have?
Try clearing the thumbnail cache with the cleanmgr.exe tool from Windows.

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Post by Guest Mon Dec 19, 2022 12:11 pm

Admin wrote:Which file extension does that video file have?
Try clearing the thumbnail cache with the cleanmgr.exe tool from Windows.

.mp4
file extensions don't matter. it happens to all.
I did that and it didn't work.

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Post by Admin Mon Dec 19, 2022 12:28 pm

Windows Explorer itself is in full control over when it generates thumbnails or not.

It should normally only do it when a thumbnail plugin is active for a file extension. You can check that in the Registry:
HKEY_CLASSES_ROOT\.mp4\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}
HKEY_CLASSES_ROOT\.mp4\ShellEx\{E357FCCD-A995-4576-B01F-234630154E96}

Those subkeys should exist only when the thumbnailer is enabled.

You can do a search for {BB2E617C-0920-11D1-9A0B-00C04FC2D6C1} and {E357FCCD-A995-4576-B01F-234630154E96} in the Registry. Maybe they are set elsewhere in an extension related key. Let me know. Don't remove yet until I tell you it is safe.

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Post by Guest Mon Dec 19, 2022 2:31 pm

Yes, they are set elsewhere

Thumbnail issue 110
Thumbnail issue 210

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Post by Admin Mon Dec 19, 2022 5:30 pm

Those are not a problem.

Did you restart the computer after cleaning the thumbnail cache? That is usually needed.

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Post by Guest Tue Dec 20, 2022 8:44 am

well, tbh I don't remember whether I restarted it or I didn't restart it.
Now I did clear the thumbnail cache with the cleanmgr.exe tool again. This time I restarted the computer.
Waiting for the results.

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Post by Guest Tue Dec 20, 2022 11:57 am

As of right now, there seems to be no problem but let me wait a day or two to be sure.

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Post by Guest Wed Dec 21, 2022 10:03 am

Admin wrote:Those are not a problem.

Did you restart the computer after cleaning the thumbnail cache? That is usually needed.

Looks good, thanks for the help.

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