MPC-HC won't load the subtitles download window

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MPC-HC won't load the subtitles download window Empty MPC-HC won't load the subtitles download window

Post by henrysss Fri Jun 10, 2022 5:04 pm

MPC-HC won't load the subtitles download window Screen10

Does some have encounter with this issue, whenever a try to download a subtitle for any movie the download windows won't appear, whether a click in the menu or I press D. Bellow the controls it only shows this an it won't let me choose the subtitle.

MPC-HC won't load the subtitles download window Screen11

MPC-HC (Nightly, 64-bit)
------------------------

Build information:
   Version:            1.9.21.24 (1c7cdd24a)
   Compiler:           MSVC v19.29.30143
   Build date:         May 12 2022

LAV Filters:
   LAV Splitter:       0.76.1.3
   LAV Video:          0.76.1.3
   LAV Audio:          0.76.1.3
   FFmpeg compiler:    MinGW-w64 GCC 10.2.0

Operating system:
   Name:               Windows 11 (Build 21H2)
   Version:            10.0.22000 (64-bit)

Hardware:
   CPU:                Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
   GPU1:               Intel(R) HD Graphics 620 (driver version: 30.0.101.1340)
   GPU2:               Intel(R) HD Graphics 620 (driver version: 30.0.101.1340)

henrysss

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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by Admin Sat Jun 11, 2022 12:14 am

It works here. So I am not sure what is wrong.

Does it also fail to open if you disable the automatic search?

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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by henrysss Sat Jun 11, 2022 6:30 pm

Admin wrote:It works here. So I am not sure what is wrong.

Does it also fail to open if you disable the automatic search?

This is how the Options are set,
MPC-HC won't load the subtitles download window Screen12

But no popup window appears as it used to be in prior versions.

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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by Admin Sun Jun 12, 2022 4:17 pm


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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by henrysss Tue Jun 14, 2022 2:40 am


Thanks, I tried both versions but none of them worked, the issue persist, it shows the same way, no subtitles window

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Post by Admin Tue Jun 14, 2022 2:59 pm

Does it also happen without dark theme?
Menu > View > Dark Theme

Which version of the codec pack did you use previously?

Here are more older version of the player to test:
https://github.com/clsid2/mpc-hc/releases/tag/1.9.20.10
https://github.com/clsid2/mpc-hc/releases/tag/1.9.19.9

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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by henrysss Sat Jun 18, 2022 5:33 pm

Admin wrote:Does it also happen without dark theme?
Menu > View > Dark Theme

Which version of the codec pack did you use previously?

Here are more older version of the player to test:
https://github.com/clsid2/mpc-hc/releases/tag/1.9.20.10
https://github.com/clsid2/mpc-hc/releases/tag/1.9.19.9

I tried without the Dark Theme but still the same issue, I've also tried both versions you sent me but still same issue. It only shows the results of how many subs it found at the bottom of the player, but no subs window to select it.
MPC-HC won't load the subtitles download window Screen13

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Post by Admin Sat Jun 18, 2022 11:31 pm

Which version were you using before when it still worked?

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Post by henrysss Sat Jun 18, 2022 11:54 pm

I don't quite remember but it was a few versions of KLite Codec pack, around 4 months.

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Post by Admin Mon Jun 20, 2022 4:42 pm

At this moment you are the only person who has reported this problem. I don't have a solution for you.

If you can pinpoint when exactly it got broken for you, then maybe I can figure out what change caused it.

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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by henrysss Mon Jun 20, 2022 7:47 pm

Admin wrote:At this moment you are the only person who has reported this problem. I don't have a solution for you.

If you can pinpoint when exactly it got broken for you, then maybe I can figure out what change caused it.

I recorded a video about the error:


MPC-HC (Nightly, 64-bit)
------------------------

Build information:
   Version:            1.9.21.24 (1c7cdd24a)
   Compiler:           MSVC v19.29.30143
   Build date:         May 12 2022

LAV Filters:
   LAV Splitter:       0.76.1.3
   LAV Video:          0.76.1.3
   LAV Audio:          0.76.1.3
   FFmpeg compiler:    MinGW-w64 GCC 10.2.0

Operating system:
   Name:               Windows 11 (Build 21H2)
   Version:            10.0.22000 (64-bit)

Hardware:
   CPU:                Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
   GPU:                Intel(R) HD Graphics 620 (driver version: 30.0.101.1340)

henrysss

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MPC-HC won't load the subtitles download window Empty Re: MPC-HC won't load the subtitles download window

Post by henrysss Sat Jul 16, 2022 5:29 pm

It's working with the new version:

MPC-HC won't load the subtitles download window Screen14

MPC-HC (64-bit)
---------------

Build information:
Version: 1.9.22 (734896a23)
Compiler: MSVC v19.29.30145
Build date: Jun 26 2022

LAV Filters:
LAV Splitter: 0.76.1.3
LAV Video: 0.76.1.3
LAV Audio: 0.76.1.3
FFmpeg compiler: MinGW-w64 GCC 11.3.0

Operating system:
Name: Windows 11 (Build 21H2)
Version: 10.0.22000 (64-bit)

Hardware:
CPU: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
GPU: Intel(R) HD Graphics 620 (driver version: 30.0.101.1340)

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