Unable to load subtitles

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Unable to load subtitles Empty Unable to load subtitles

Post by redapple0204 Wed Aug 25, 2021 3:28 pm

Hello!

Recently, I found a strange problem. When I play some specific MKV files with built-in subtitles on my computer, WMP can't load subtitles.

The test video link is as follows:

https://drive.google.com/file/d/1brCqIAwUkyWWEBOnAGsJuiVw_TBj0MPI/view?usp=sharing

My computer information is as follows

CPU:i7-1165G7
GPU:intel Xe + MX450
OS:Windows10 LTSC
K-Lite version: 16.3.5 basic (installed with default configuration)

But I found two strange things

1. When I use another computer (CPU: i5-4590, Intel Core Graphics) to play the video, the subtitle can be loaded normally
2. When I play this video, these three small icons will NOT be displayed on the right side of the taskbar

Unable to load subtitles 130809193-f2efb9f7-071a-4b83-9eb8-84c1d2d24b52

How can I deal with this problem? Thanks for your reply

redapple0204

Posts : 4
Join date : 2021-07-22

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Unable to load subtitles Empty Re: Unable to load subtitles

Post by Admin Thu Aug 26, 2021 12:07 am

This happens because WMP is a piece of crap and uses crappy codecs from Microsoft by default.

You have three options:
1) Install Standard version of the codec pack and use the included Media Player Classic. That player is a million times better.
2) Rename your file to .video to bypass use of the Media Foundation codecs from Microsoft
3) Disable Media Foundation with the Codec Tweak Tool

Admin
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Unable to load subtitles Empty Re: Unable to load subtitles

Post by redapple0204 Thu Aug 26, 2021 12:23 am

Admin wrote:This happens because WMP is a piece of crap and uses crappy codecs from Microsoft by default.

You have three options:
1) Install Standard version of the codec pack and use the included Media Player Classic. That player is a million times better.
2) Rename your file to .video to bypass use of the Media Foundation codecs from Microsoft
3) Disable Media Foundation with the Codec Tweak Tool

Thanks a lot! This problem solved.

redapple0204

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Join date : 2021-07-22

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Unable to load subtitles Empty Re: Unable to load subtitles

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