BUG- WMPC can't load subtitles files

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BUG- WMPC can't load subtitles files Empty BUG- WMPC can't load subtitles files

Post by zuccotto Sun Aug 08, 2021 6:49 pm

Hi there.

As you can read in the title of the topic, my wmpc fails to load .srt files every now and then. During the episodes of Family Guy i've encountered this problem 11 time upon 19 episodes. I am using windows 11 beta edition, with the latest version of the driver.
Subtitles are working fine with other players.

Best Regards
Andrea

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BUG- WMPC can't load subtitles files Empty Re: BUG- WMPC can't load subtitles files

Post by Admin Sun Aug 08, 2021 10:50 pm

Copy this log here:
Codec Tweak Tool > Generate Log

Does the subtitle track show up here?
MPC menu > Play > Subtitles

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BUG- WMPC can't load subtitles files Empty Re: BUG- WMPC can't load subtitles files

Post by zuccotto Mon Aug 09, 2021 1:49 pm

A) this is the
log:
Codec Tweak Tool | Log file | Generated at 2021-08-09 14:47:14

#####  System Information  #####

OS:           Windows 10 Enterprise (10.00.22000) (x64)
CPU name:     AMD Ryzen 7 4800H with Radeon Graphics
CPU details:  2895 MHz | 16 core(s) | Family 23 Model 96 Stepping 1
Memory:       16256 MB
Screen size:  1920x1080 (32bits) (120Hz) (125%)

Audio device: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
             VendorID: 0955, DeviceID: 9000
Audio driver: nvvad64v.sys (Version 4.13.0.0) (3-14-2019)

#####  K-Lite Codec Pack  #####

KLCP version: 16.3.7 (base 16.3.5)
KLCP type:    mega

Speaker conf: 2.0

MPC renderer: MPC VR
MPC subs:     ISR
MPC audio:    Internal Audio Renderer
MPC decoder:  h264=DXVA2N hevc=DXVA2N vp9=DXVA2N vc1=0 mpeg2=0

#####  Decoder Settings #####

LAV Video:
H264=DXVA2CB HEVC=DXVA2CB VP9=DXVA2CB VC1=0 MPEG2=1 MPEG4=1 WMV3=0

LAV Audio:
MP3=1 AC3=1 DTS=1 DTSHD=1 EAC3=1 TRUEHD=1 AAC=1 Vorbis=1 LPCM=1 WMA=0

#####  DirectShow Filters (32-bit)  #####

(A total of 77 filters, 0 shown, 77 hidden)

#####  DirectShow Filters (64-bit)  #####

(A total of 76 filters, 0 shown, 76 hidden)

#####  ICM Class Manager (32-bit)  #####

(A total of 3 filters, 0 shown, 3 hidden)

#####  ICM Class Manager (64-bit)  #####

(A total of 3 filters, 0 shown, 3 hidden)

#####  Default source filters (32-bit)  #####

(A total of 64 default source filters, 0 shown, 64 hidden)

#####  Default source filters (64-bit)  #####

(A total of 56 default source filters, 0 shown, 56 hidden)

#####  ACM and VFW Codecs (32-bit)  #####

(A total of 22 codecs, 0 shown, 22 hidden)

#####  ACM and VFW Codecs (64-bit)  #####

(A total of 19 codecs, 0 shown, 19 hidden)

#####  DirectX Media Objects (32-bit)  #####

(A total of 14 DMO, 0 shown, 14 hidden)

#####  DirectX Media Objects (64-bit)  #####

(A total of 14 DMO, 0 shown, 14 hidden)

B) Nope

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BUG- WMPC can't load subtitles files Empty Re: BUG- WMPC can't load subtitles files

Post by Admin Mon Aug 09, 2021 4:14 pm

Can you upload one of the failing subtitle files foe me? Then I can check if it works on my computer.
http://www.sendspace.com

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BUG- WMPC can't load subtitles files Empty Re: BUG- WMPC can't load subtitles files

Post by zuccotto Mon Aug 09, 2021 4:24 pm

Sure. That's the file

Same subs are working with other players

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BUG- WMPC can't load subtitles files Empty Re: BUG- WMPC can't load subtitles files

Post by Admin Mon Aug 09, 2021 10:54 pm

Will be fixed in next update.

The file contains a duplicate UTF Byte Order Mark, which currently causes a failure. You should be able to fix the file by opening it with a text editor, make any change, and then save it.

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