FTP streaming Error

Hello Team,

suddenly i am not able to stream mp4 files any more from  my seedbox ftp  with the below error :

File Source (URL)::Output

Media Type 0:
--------------------------
Unknown

AM_MEDIA_TYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0


the same file can be played with no issues using PotPlayer "64 bit" on the same pc

the same file can be downloaded and played locally without any issues.

Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 1.34 GiB
Duration : 38 min 6 s
Overall bit rate : 5 035 kb/s
Writing application : Lavf58.29.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference fra : 2 frames
Format settings, GOP : M=1, N=50
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 38 min 6 s
Bit rate : 5 000 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.096
Stream size : 1.33 GiB (99%)
Writing library : x264 core 155

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 38 min 6 s
Bit rate mode : Constant
Bit rate : 32.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 24.0 kHz
Frame rate : 23.438 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 8.72 MiB (1%)
Default : Yes
Alternate group : 1


i have tried to update to the latest update along with reset the settings but the issue remains the same

would you please advise what could be the issue?

thanks in advance.

regards,

Does the file play correctly if you download it to your computer and play it locally? If that also fails, can you give a torrent link.

the same file can be downloaded and played locally without any issues.

and can be played remotely using PotPlayer "64 bit" without any issues

Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 1.34 GiB
Duration : 38 min 6 s
Overall bit rate : 5 035 kb/s
Writing application : Lavf58.29.100

Note: everything was working perfectly couple of days ago , just it's suddenly happened

Does this ftp link work for you? It works here.
ftp://ftp.osuosl.org/pub/phpbb-video/01_phpbb_history.mp4

Have you installed any other software in the past days?
Maybe wrong configuration in your firewall?

the file provided , works perfectly without any issues.

and no i haven't installed anything.

as a test, i have transferred the same file (the one that i have downloaded) to my STB local ftp server and it seems to be working perfectly too..

since i haven't touched my firewall / router , i don't know where is this coming from.

The "File Source (URL)" filter from Microsoft caches the file in the Temporary Internet Files folder. So try cleaning the temporary files. You can do that with Windows Disk Cleanup tool.
Start > Run > cleanmgr.exe

You can force LAV Splitter as source filter for FTP with this Registry tweak:

Code:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\ftp]
"Source Filter"="{B98D13E7-55DB-4385-A33D-09FD1BA26338}"

And to reset back to the default filter:

Code:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\ftp]
"Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"

temporary files have been successfully removed and tried the provided registry hacks.

but the issue remains the same.

it doesn't work

Does it work in the GraphStudioNext tool that is included with the pack?
Menu > File > Render URL

To be clear, you only need to apply the first registry tweak. The second one is to revert back to original value, in case the first tweak didn't make any difference.

Also try making a copy of mpc-hc64.exe with a different filename. Just to test if maybe it is being blocked by firewall.

no , it cannot be played : here is the exported report


for the registry hacks, i have applied the first one , when it didn't solve the issue  i have reverted back to the original value

also as suggested i have changed the exe name , but the issue remains same

I suspect the problem is in the FTP settings on the seedbox side, causing the connection to fail. Maybe there are log files on the seedbox.

i am not sure , be here is what i know for now :

- the same file can be played  on the same machine using the same seedbox ftp using another player
- after downloading the file i have extracted 30 Secs using (videoredo app) and upload it back to the same seedbox ftp and guess what it's working without any issues
- also i have tested another machine and i got the same result.

i am really lost

I don't know either.