Video editing software's built-in player issue

I recently replaced the old Geforce GT 430 with GT 710. But now the built-in video player software (Boilsoft Video Splitter) plays only sound without an image. There was no such problem with the old video card. How can I fix this problem? Please help me, if you can. Thank you!

Configuration:
K-Lite Mega Pack 15.3.0
Nvidia Geforce Driver 441.66
Windows 10 1903

Most likely this issue:
http://codecguide.com/faq_display_issues.htm#item11

Try reverting to an older NVIDIA driver.

Admin wrote:Most likely this issue:
http://codecguide.com/faq_display_issues.htm#item11

Try reverting to an older NVIDIA driver.

Thanks for the answer!
I tried several older versions of the driver, unfortunately nothing has changed. But on the other hand, on another computer with the same graphics card, the application works without problems. I'm so confused.

This problem mostly only happens on Windows 10, so perhaps your other computer uses an older version of Windows. The application uses legacy overlay, which isn't supported anymore with newer drivers.

Here is a topic about same issue with IrfanView application:
https://irfanview-forum.de/showthread.php?t=11939
And another one for VDubMod:
https://sourceforge.net/p/vdfiltermod/tickets/186/

This might help, changing the system default video renderer:
GraphStudioNext > Menu > Graph > Insert Filters > Video Mixing Renderer 9 > Change Merit > 0x00800001 (MERIT_PREFERRED + 1)
Do this for with both 32-bit and 64-bit GraphStudioNext.

Admin wrote:This problem mostly only happens on Windows 10, so perhaps your other computer uses an older version of Windows.

Yes. Windows 8

Admin wrote:Here is a topic about same issue with IrfanView application:
https://irfanview-forum.de/showthread.php?t=11939

I have exactly the same issue. So it's Nvidia driver's bug.
Thank you for your support!