There is no image in WMP, Win7, the sound is there...

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There is no image in WMP, Win7, the sound is there... Empty There is no image in WMP, Win7, the sound is there...

Post by S.Makhnov Mon Oct 28, 2019 8:51 am

Hello!
I have a long time not running WMP, I do not remember which update started it all...
When opened in any WMP format to play videos - black screen and only sound. In Media Player Classic everything is fine.

Codec Tweak Tool | Log file | Generated at 2019-10-28 11:50:52

##### System Information #####

OS: Windows 7 Enterprise Service Pack 1 (6.01.7601)
CPU name: Intel(R) Core(TM)2 Duo CPU T6670 @ 2.20GHz
CPU details: 2194 MHz | 2 core(s) | Family 6 Model 23 Stepping 10
Memory: 3552 MB
Screen size: 1280x800 (32bits) (60Hz)
GPU: Mobile Intel(R) 45 Express Chipset Family
VendorID: 8086, DeviceID: 2a42
GPU memory: 1552 MB
GPU driver: igdumd32.dll (Version 8.15.10.1749) (5-6-2009)
Audio device: ”стройство с поддержкой High Definition Audio
Audio driver: HdAudio.sys (Version 6.1.7601.17514) (11-19-2010)

##### K-Lite Codec Pack #####

KLCP version: 15.2.2 (base 15.2.0)
KLCP type: mega

Speaker conf: 2.0

MPC renderer: EVR CP
MPC subs: ISR
MPC audio: System Default
MPC decoder: h264=DXVA2N hevc=0 vp9=0 vc1=0 mpeg2=0

##### Decoder Settings #####

LAV Video:
H264=DXVA2CB HEVC=1 VP9=1 VC1=0 MPEG2=1 MPEG4=1 WMV3=0

LAV Audio:
MP3=1 AC3=1 DTS=1 DTSHD=1 EAC3=1 TRUEHD=1 AAC=1 Vorbis=1 LPCM=1 WMA=0

##### DirectShow Filters (32-bit) #####

(A total of 87 filters, 0 shown, 87 hidden)

##### ICM Class Manager (32-bit) #####

(A total of 3 filters, 0 shown, 3 hidden)

##### Default source filters (32-bit) #####

(A total of 65 default source filters, 0 shown, 65 hidden)

##### ACM and VFW Codecs (32-bit) #####

Description: h264 codec 1.0
ID: VIDC.H264
File name: C:\Windows\system32\th264codec.dll

Description: MS MPEG-4 v1,2,3 driver 4.00.0.3688
ID: VIDC.MP42
File name: C:\Windows\system32\mpg4c32.dll

Description: MS MPEG-4 v1,2,3 driver 4.00.0.3688
ID: VIDC.MPG4
File name: C:\Windows\system32\mpg4c32.dll

Description: MS MPEG-4 v1,2,3 driver 4.00.0.3688
ID: VIDC.MP43
File name: C:\Windows\system32\mpg4c32.dll

Description: TVTA Codec 1.0
ID: VIDC.TVTA
File name: C:\Windows\system32\tvtacodec.dll

Description: TVTX Codec 1.0
ID: VIDC.TVTX
File name: C:\Windows\system32\tvtxtdec.dll

(A total of 26 codecs, 6 shown, 20 hidden)

S.Makhnov

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Join date : 2019-10-28

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There is no image in WMP, Win7, the sound is there... Empty Re: There is no image in WMP, Win7, the sound is there...

Post by Admin Mon Oct 28, 2019 2:32 pm

What kind of files give the problem?

For MP4 files you can probably solve the problem by disabling Media Foundation with the Codec Tweak Tool.

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There is no image in WMP, Win7, the sound is there... Empty Re: There is no image in WMP, Win7, the sound is there...

Post by S.Makhnov Tue Oct 29, 2019 8:46 am

This problem for any format. To disable MP4 in Codec Tweak Tool tool, the problem is not solve...

S.Makhnov

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Post by Admin Tue Oct 29, 2019 2:24 pm

Look on the website of your laptop manufacturer if they have a newer version of the Intel graphics driver.

I don't have any other advice. WMP is just very unreliable.

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