MPC shutdown automatically while draging player interface
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MPC shutdown automatically while draging player interface
sys: win10 64bit
cpu i5-6200u
ram 4G
almost every video file that I play wirh MPC crash while draging player interface, sometimes the player crashes as soon as I open the file.
the same thing doesn't happen in other palyers
cpu i5-6200u
ram 4G
almost every video file that I play wirh MPC crash while draging player interface, sometimes the player crashes as soon as I open the file.
the same thing doesn't happen in other palyers
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
Does it show a crash message with details about the crashing module?
Are you dragging the interface to another monitor?
Do you have F-Secure antivirus? That has a known compatibility problem with MPC-HC.
Are you dragging the interface to another monitor?
Do you have F-Secure antivirus? That has a known compatibility problem with MPC-HC.
Re: MPC shutdown automatically while draging player interface
no crash message, the player window just disappears
I'm using a laptop, no second monitor
didn't install any antivirus software
I'm using a laptop, no second monitor
didn't install any antivirus software
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
Can you copy this information? Maybe I can see something that could cause this.
Codec Tweak Tool > Generate Log
Right-click on Start menu > Control Panel > System and Security > Administrative Tools > View Event Logs > Windows Logs > Application
Does that show any related errors?
Codec Tweak Tool > Generate Log
Right-click on Start menu > Control Panel > System and Security > Administrative Tools > View Event Logs > Windows Logs > Application
Does that show any related errors?
Re: MPC shutdown automatically while draging player interface
Codec Tweak Tool | Log file | Generated at 2016-05-04 20:55:30
##### System Information #####
OS: Windows 10 Home China (10.00.10586) (x64)
DirectX: 9.0c + 10 + 10.1 + 11 + 12
CPU name: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
CPU speed: 2400 MHz
Memory: 2048 MB
Screen size: 1920x1080 (32bits) (60Hz) (150%)
Video card 1: Intel(R) HD Graphics 520
VendorID: 8086, DeviceID: 1916, SubSys: 383917aa
Video driver: igdumdim64.dll (Version 10.18.15.4279) (8-24-2015)
Video card 2: NVIDIA GeForce 940M
VendorID: 10de, DeviceID: 1347, SubSys: 383917aa
Video mem: 2048 MB
Video driver: nvd3dumx.dll (Version 364.72)
Audio device: 英特尔(R) 显示器音频
VendorID: 8086, DeviceID: 2809, SubSys: 80860101
Audio driver: IntcDAud.sys (Version 8.20.0.541) (8-5-2015)
##### K-Lite Codec Pack #####
KLCP version: 12.1.2 (base 12.1.0)
KLCP type: mega
Speaker conf: 2.0
MPC renderer: EVR CP
MPC subs: ISR
##### Decoder Settings #####
LAV Video:
H264=1|0 VC1=1|0 MPEG2=1|0 MPEG4=1|0 FLV1=1 WMV3=0
LAV Audio:
MP3=1 AAC=1 Vorbis=1 AC3=1 DTS=1 LPCM=1 WMA=0
ffdshow (x86):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=0
MP3=0 AAC=0 Vorbis=0 AC3=0 DTS=0 LPCM=0 RAW=0
ffdshow (x64):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=0
MP3=0 AAC=0 Vorbis=0 AC3=0 DTS=0 LPCM=0 RAW=0
##### DirectShow Filters (32-bit) #####
(A total of 81 filters, 0 shown, 81 hidden)
##### DirectShow Filters (64-bit) #####
(A total of 74 filters, 0 shown, 74 hidden)
##### ICM Class Manager (32-bit) #####
(A total of 3 filters, 0 shown, 3 hidden)
##### ICM Class Manager (64-bit) #####
(A total of 3 filters, 0 shown, 3 hidden)
##### Default source filters (32-bit) #####
(A total of 63 default source filters, 0 shown, 63 hidden)
##### Default source filters (64-bit) #####
(A total of 55 default source filters, 0 shown, 55 hidden)
##### ACM and VFW Codecs (32-bit) #####
(A total of 22 codecs, 0 shown, 22 hidden)
##### ACM and VFW Codecs (64-bit) #####
(A total of 19 codecs, 0 shown, 19 hidden)
##### DirectX Media Objects (32-bit) #####
(A total of 31 DMO, 0 shown, 31 hidden)
##### DirectX Media Objects (64-bit) #####
(A total of 31 DMO, 0 shown, 31 hidden)
##### System Information #####
OS: Windows 10 Home China (10.00.10586) (x64)
DirectX: 9.0c + 10 + 10.1 + 11 + 12
CPU name: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
CPU speed: 2400 MHz
Memory: 2048 MB
Screen size: 1920x1080 (32bits) (60Hz) (150%)
Video card 1: Intel(R) HD Graphics 520
VendorID: 8086, DeviceID: 1916, SubSys: 383917aa
Video driver: igdumdim64.dll (Version 10.18.15.4279) (8-24-2015)
Video card 2: NVIDIA GeForce 940M
VendorID: 10de, DeviceID: 1347, SubSys: 383917aa
Video mem: 2048 MB
Video driver: nvd3dumx.dll (Version 364.72)
Audio device: 英特尔(R) 显示器音频
VendorID: 8086, DeviceID: 2809, SubSys: 80860101
Audio driver: IntcDAud.sys (Version 8.20.0.541) (8-5-2015)
##### K-Lite Codec Pack #####
KLCP version: 12.1.2 (base 12.1.0)
KLCP type: mega
Speaker conf: 2.0
MPC renderer: EVR CP
MPC subs: ISR
##### Decoder Settings #####
LAV Video:
H264=1|0 VC1=1|0 MPEG2=1|0 MPEG4=1|0 FLV1=1 WMV3=0
LAV Audio:
MP3=1 AAC=1 Vorbis=1 AC3=1 DTS=1 LPCM=1 WMA=0
ffdshow (x86):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=0
MP3=0 AAC=0 Vorbis=0 AC3=0 DTS=0 LPCM=0 RAW=0
ffdshow (x64):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=0
MP3=0 AAC=0 Vorbis=0 AC3=0 DTS=0 LPCM=0 RAW=0
##### DirectShow Filters (32-bit) #####
(A total of 81 filters, 0 shown, 81 hidden)
##### DirectShow Filters (64-bit) #####
(A total of 74 filters, 0 shown, 74 hidden)
##### ICM Class Manager (32-bit) #####
(A total of 3 filters, 0 shown, 3 hidden)
##### ICM Class Manager (64-bit) #####
(A total of 3 filters, 0 shown, 3 hidden)
##### Default source filters (32-bit) #####
(A total of 63 default source filters, 0 shown, 63 hidden)
##### Default source filters (64-bit) #####
(A total of 55 default source filters, 0 shown, 55 hidden)
##### ACM and VFW Codecs (32-bit) #####
(A total of 22 codecs, 0 shown, 22 hidden)
##### ACM and VFW Codecs (64-bit) #####
(A total of 19 codecs, 0 shown, 19 hidden)
##### DirectX Media Objects (32-bit) #####
(A total of 31 DMO, 0 shown, 31 hidden)
##### DirectX Media Objects (64-bit) #####
(A total of 31 DMO, 0 shown, 31 hidden)
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
haven't seen any related error in eventlog
but the latest update seems to be helpful
the problem haven't showed up since i installed 12.1.2
i'll keep on tracking
but the latest update seems to be helpful
the problem haven't showed up since i installed 12.1.2
i'll keep on tracking
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
happened again,
when I double click left mouse button, It shows "closed"
but isn't the hotkey for "close" "ctrl+c"?
why the file would close when i double click left mouse button
when I double click left mouse button, It shows "closed"
but isn't the hotkey for "close" "ctrl+c"?
why the file would close when i double click left mouse button
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
Yes, normally double left click is to go to fullscreen.
You could try installing a different version of the NVIDIA driver. I have seen many people with stability problems with the 364.xx version in games and other applications. Try the newer 365 version or the older 362 version.
You could try installing a different version of the NVIDIA driver. I have seen many people with stability problems with the 364.xx version in games and other applications. Try the newer 365 version or the older 362 version.
Re: MPC shutdown automatically while draging player interface
oh, yes
I updated the driver, it seems to work. I tested the same movie, and the problem didn't happen.
THK U!
I updated the driver, it seems to work. I tested the same movie, and the problem didn't happen.
THK U!
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
again...
now, under several situations the player will close the file:
1. When I double click left mouse button in the player window
2. When I drag any file into the player window (adding a subtitle while playing or a new file to play)
3. Dragging the player to the edge (the player closes the file as soon as the frame touches the edge of the screen)
now, under several situations the player will close the file:
1. When I double click left mouse button in the player window
2. When I drag any file into the player window (adding a subtitle while playing or a new file to play)
3. Dragging the player to the edge (the player closes the file as soon as the frame touches the edge of the screen)
evaclub- Posts : 10
Join date : 2015-03-07
Re: MPC shutdown automatically while draging player interface
Really looks like a driver problem. Also update the Intel driver.
By right-clicking on "mpc-hc64_nvo.exe" you can choose whether it should use the Intel or the NVIDIA GPU.
By right-clicking on "mpc-hc64_nvo.exe" you can choose whether it should use the Intel or the NVIDIA GPU.
Re: MPC shutdown automatically while draging player interface
updated intel driver, seems good now, no problem with both intel and nvidia gpu
i'm not sure if it will happen again, i'll keep tracking
THKs again!
i'm not sure if it will happen again, i'll keep tracking
THKs again!
evaclub- Posts : 10
Join date : 2015-03-07
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