(Solved) Can't play files that worked before update

by Randall Webster Thu Feb 11, 2016 7:28 am

Windows 7 64-bit Home Premium, with the most recent update to K-lite Codec Pack Full 11.9.0.

I was playing flv, mp4 and webm videos, and Ogg Vorbis sound files, without any difficulty until the update.
The files only crash Windows Media Player whenever I need an codec update, which is irritating.
Even the MPC is crashing.

In the Codec Tweak Tool, I tried the reset, and also General Fixes. I even tried to Restore my previous settings, but no luck.
I've generated a log file, which I hope is helpful:

Codec Tweak Tool | Log file | Generated at 2016-02-11 01:25:41

##### System Information #####

OS: Windows 7 Home Premium (6.01.7601) (x64)
DirectX: 9.0c + 10 + 10.1 + 11
CPU name: AMD E2-3200 APU with Radeon(tm) HD Graphics
CPU speed: 2395 MHz
Memory: 3584 MB
Screen size: 1600x900 (32bits) (60Hz)
Video card: AMD Radeon HD6370D Graphics
VendorID: 1002, DeviceID: 9642, SubSys: 2acf103c
Video mem: 512 MB
Video driver: aticfx64.dll (Catalyst 15.7)
Audio device: Realtek High Definition Audio
VendorID: 10ec, DeviceID: 0662, SubSys: 103c2acf
Audio driver: RTKVHD64.sys (Version 6.0.1.7083) (11-5-2013)

##### K-Lite Codec Pack #####

KLCP version: 11.9.0
KLCP type: full

Speaker conf: 2.0

MPC renderer: EVR CP
MPC subs: ISR

##### Decoder Settings #####

LAV Video (x86):
H264=1|4 VC1=1|4 MPEG2=1|4 MPEG4=1|0 FLV1=1 WMV3=0

LAV Video (x64):
H264=1|4 VC1=1|4 MPEG2=1|4 MPEG4=1|0 FLV1=1 WMV3=0

LAV Audio (x86):
MP3=1 AAC=1 Vorbis=1 AC3=1 DTS=1 LPCM=1 WMA=0

LAV Audio (x64):
MP3=1 AAC=1 Vorbis=1 AC3=1 DTS=1 LPCM=1 WMA=0

ffdshow (x86):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=1
MP3=0 AAC=0 Vorbis=1 AC3=0 DTS=0 LPCM=0 RAW=4

ffdshow (x64):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=1
MP3=0 AAC=0 Vorbis=1 AC3=0 DTS=0 LPCM=0 RAW=0

##### DirectShow Filters (32-bit) #####

Description: Matroska Source
File name: c:\windows\syswow64\matroskadx.ax
CLSID: {0A68C3B5-9164-4A54-AFAF-995B2FF0E0D4}
Merit: 00600000 = MERIT_NORMAL

Description: Matroska Splitter
File name: c:\windows\syswow64\matroskadx.ax
CLSID: {149D2E01-C32E-4939-80F6-C07B81015A7A}
Merit: 00600000 = MERIT_NORMAL

Description: RealVideo Decoder
File name: c:\windows\syswow64\realmediadx.ax
CLSID: {238D0F23-5DC9-45A6-9BE2-666160C324DD}
Merit: 00400000 = MERIT_UNLIKELY

Description: MainConcept MP4 Demultiplexer
File name: <unknown>
CLSID: {2A55FF12-1657-41D7-9D2D-A2CDC6978FF2}
Merit: 00800101
Status: This filter is not properly installed. Camtasia Studio requires this broken entry.

Description: FLV Splitter
File name: c:\windows\syswow64\flvdx.dll
CLSID: {47E792CF-0BBE-4F7A-859C-194B0768650A}
Merit: 00600000 = MERIT_NORMAL

Description: PlayReady DMO Wrapper
File name: c:\progra~2\playre~1\prdmow~1.dll
CLSID: {4D4FC15D-643D-4B2C-A7E7-8177305982D8}
Merit: 00600002 = MERIT_NORMAL + 2

Description: CoreAAC Audio Decoder
File name: c:\windows\syswow64\coreaac.ax
CLSID: {6AC7C19E-8CA0-4E3D-9A9F-2881DE29E0AC}
Merit: 00800000 = MERIT_PREFERRED

Description: RealMedia Source
File name: c:\windows\syswow64\realmediadx.ax
CLSID: {765035B3-5944-4A94-806B-20EE3415F26F}
Merit: 00600000 = MERIT_NORMAL

Description: FLV Video Decoder
File name: c:\windows\syswow64\flvdx.dll
CLSID: {7CEEEECF-3FEE-4548-B529-C254CAF4D182}
Merit: 00600000 = MERIT_NORMAL

Description: RadLight Musepack DirectShow Filter
File name: c:\windows\syswow64\rlmpcdec.ax
CLSID: {876B9304-359C-42E2-864E-B98B03F33C9D}
Merit: 00600000 = MERIT_NORMAL

Description: RealAudio Decoder
File name: c:\windows\syswow64\realmediadx.ax
CLSID: {941A4793-A705-4312-8DFC-C11CA05F397E}
Merit: 00400000 = MERIT_UNLIKELY

Description: RadLight Speex Decoder
File name: c:\windows\syswow64\rlspeexdec.ax
CLSID: {A2A37EB7-2D72-42D7-AE30-CBDABC12A1CE}
Merit: 00600000 = MERIT_NORMAL

Description: AC3Filter
File name: c:\windows\syswow64\ac3dx.ax
CLSID: {A753A1EC-973E-4718-AF8E-A3F554D45C44}
Merit: 40000000

Description: TAK SourceFilter
File name: c:\windows\syswow64\takdsdecoder.ax
CLSID: {B82196E9-1B3F-4796-A636-46239087B38E}
Merit: 00600000 = MERIT_NORMAL

Description: FLV Source
File name: c:\windows\syswow64\flvdx.dll
CLSID: {C9ECE7B3-1D8E-41F5-9F24-B255DF16C087}
Merit: 00600000 = MERIT_NORMAL

Description: APE DirectShow Filter
File name: c:\windows\syswow64\rlapedec.ax
CLSID: {D042079E-8E02-418B-AE2F-F12E26704FCA}
Merit: 00600000 = MERIT_NORMAL

Description: RealMedia Splitter
File name: c:\windows\syswow64\realmediadx.ax
CLSID: {E21BE468-5C18-43EB-B0CC-DB93A847D769}
Merit: 00400000 = MERIT_UNLIKELY

Description: RadLight Theora Decoder
File name: c:\windows\syswow64\rltheoradec.ax
CLSID: {E9935DAE-640E-4F2B-9A72-C78525D2ECB9}
Merit: 00600000 = MERIT_NORMAL

(A total of 152 filters, 18 shown, 134 hidden)

##### DirectShow Filters (64-bit) #####

Description: PlayReady DMO Wrapper
File name: c:\progra~1\playre~1\prdmow~1.dll
CLSID: {4D4FC15D-643D-4B2C-A7E7-8177305982D8}
Merit: 00600002 = MERIT_NORMAL + 2

(A total of 101 filters, 1 shown, 100 hidden)

##### ICM Class Manager (32-bit) #####

(A total of 3 filters, 0 shown, 3 hidden)

##### ACM Class Manager (32-bit) #####

(A total of 1 filters, 0 shown, 1 hidden)

##### ICM Class Manager (64-bit) #####

(A total of 3 filters, 0 shown, 3 hidden)

##### ACM Class Manager (64-bit) #####

(A total of 1 filters, 0 shown, 1 hidden)

##### Default source filters (32-bit) #####

.cmp {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter
.pcd {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter
.pcx {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter
.pmf {541B082E-369E-4b02-96A0-029FA13884EA} MS PR Source Filter
.png {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter
.psd {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter
.pya {541B082E-369E-4b02-96A0-029FA13884EA} MS PR Source Filter
.pyv {541B082E-369E-4b02-96A0-029FA13884EA} MS PR Source Filter
.spx {E436EBB5-524F-11CE-9F53-0020AF0BA770} File Source (Async.)
.tif {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter
.wmf {61665621-5523-11D4-A717-80E5A24FE52B} CyberLink Load Image Filter

(A total of 73 default source filters, 11 shown, 62 hidden)

##### Default source filters (64-bit) #####

.pmf {541B082E-369E-4b02-96A0-029FA13884EA} MS PR Source Filter
.pya {541B082E-369E-4b02-96A0-029FA13884EA} MS PR Source Filter
.pyv {541B082E-369E-4b02-96A0-029FA13884EA} MS PR Source Filter

(A total of 57 default source filters, 3 shown, 54 hidden)

##### ACM and VFW Codecs (32-bit) #####

Description: <none>
ID: vidc.i420
File name: C:\Windows\SysWOW64\i420vfw.dll

Description: <none>
ID: vidc.yv12
File name: C:\Windows\SysWOW64\yv12vfw.dll

(A total of 21 codecs, 2 shown, 19 hidden)

##### ACM and VFW Codecs (64-bit) #####

(A total of 14 codecs, 0 shown, 14 hidden)

by **Admin** Thu Feb 11, 2016 1:28 pm

Try disabling hardware acceleration in LAV Video Decoder. If that solves the problem, then you should update your graphics driver.

Otherwise do this:
1) Get nightly build of MPC-HC:
https://nightly.mpc-hc.org/
(grab the .7z file. You can extract that with WinRAR or 7-Zip)
2) Open the player and drag&drop a file onto it.
3) It will prompt about a crash report when it crashes. Allow it to submit the report.
4) It will then open a website with details about the crash. Copy the link of the website here.

by Randall Webster Fri Feb 12, 2016 4:26 am

Deactivated hardware acceleration in LAV Video. Downloaded nightly build "MPC-HC.1.7.10.101.x64.VS2015" 20 minutes ago. Extracted with 7-Zip.

Dragged an mp4 file that I know to be good and attemped to play. "MPC-HC has stopped working". Not able to generate crash report.

by **Admin** Fri Feb 12, 2016 2:22 pm

Can you try opening the file with the GraphStudioNet tool? If that shows a crash dialog, look for the "crashing module".

You can get 11.9.4 beta here:
http://codecguide.com/klcp_beta.htm

by Randall Webster Sat Feb 13, 2016 2:17 am

Both x86 and 64-bit of GraphStudioNext crashing. Will uninstall, and clean registry with CCleaner, to re-install with Mega.

I'd like someone to walk me through this... is there an update that I'm missing?

by Randall Webster Sat Feb 13, 2016 5:46 am

Uninstalled with K-Lite uninstall, cleaned with CCleaner, installed Mega 11.9.0.0. I even ran the KLCP Update exe ("you are running the most recent version").

Same thing, again. Windows Media Player crashed. MPC-HC 64-bit crashed.

Installed VLC Media Player x86. Crashed on mp4; Ogg vorbis file played OK.

Most recent QuickTime player (7.7.9) plays mp4 files.

by Randall Webster Sat Feb 13, 2016 6:42 am

WMP Technical Support Information (Help/About...)

Windows Media Player

Version 12.0.7601.18840

Operating System

Version: 6.1.7601 System Locale: en-US
Service Pack: 1.0 User Locale: en-US
Build Lab: 7601.win7sp1_gdr.150928-1507 Geo ID: United States
Type: Workstation DRM Version: 11.0.7601.18741
Architecture: x86 Indiv Version: 2.9.0.1
Processors: 2
Media Player Binaries

Name Version Name Version Name Version
wmp.dll 12.0.7601.18840 wmlaunch.exe 12.0.7601.17514 wmpconfig.exe 12.0.7601.18840
wmplayer.exe 12.0.7601.18840 wmpcm.dll 12.0.7600.16385 wmvcore.dll 12.0.7601.17514
wmploc.dll 12.0.7601.18840 mpvis.dll 12.0.7600.16385 mf.dll 12.0.7601.18741
wmpps.dll 12.0.7601.17514 wmpdxm.dll 12.0.7601.17514
wmpeffects.dll 12.0.7601.17514 wmpshell.dll 12.0.7601.17514
Other Binaries

Name Version Name Version Name Version
drmv2clt.dll 11.0.7601.18741 DUI70.dll 6.1.7600.16385 RpcRtRemote.dll 6.1.7601.17514
msnetobj.dll 11.0.7601.18741 DUser.dll 6.1.7600.16385 rsaenh.dll 6.1.7600.16385
msxml6.dll 6.30.7601.18980 explorerframe.dll 6.1.7601.18952 CRYPTSP.dll 6.1.7601.18741
windowscodecsext.dll 6.2.9200.16492 pcwum.DLL 6.1.7600.16385 jscript.dll 5.8.9600.18057
PhotoMetadataHandler.dll 6.1.7600.16385 FirewallAPI.dll 6.1.7600.16385 AhAScr.dll 10.2.2214.845
wdigest.dll 6.1.7601.19018 wmdmps.dll 12.0.7600.16385 api-ms-win-downlevel-advapi32-l2-1-0.dll 6.2.9200.16492
cryptdll.dll 6.1.7600.16385 webio.dll 6.1.7601.17725 Secur32.dll 6.1.7601.19007
msv1_0.DLL 6.1.7601.19018 WINHTTP.dll 6.1.7601.17514 profapi.dll 6.1.7600.16385
WMNetMgr.dll 12.0.7601.17514 upnp.dll 6.1.7601.17514 USERENV.dll 6.1.7601.17514
WMASF.DLL 12.0.7600.16385 PSAPI.DLL 6.1.7600.16385 WININET.dll 11.0.9600.18057
wkscli.dll 6.1.7601.17514 WLIDNSP.DLL 7.250.4311.0 iertutil.dll 11.0.9600.18057
provsvc.dll 6.1.7601.17514 mdnsNSP.dll 3.1.0.1 normaliz.DLL 6.1.7600.16385
mssprxy.dll 7.0.7600.16385 DNSAPI.dll 6.1.7601.17570 api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492
SearchFolder.dll 6.1.7601.17514 PortableDeviceApi.dll 6.1.7601.17514 version.DLL 6.1.7600.16385
netutils.dll 6.1.7601.17514 PortableDeviceTypes.dll 6.1.7600.16385 api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16492
oleacc.dll 7.0.0.0 wpdsp.dll 6.1.7601.17514 api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16492
cscapi.dll 6.1.7601.17514 WINNSI.DLL 6.1.7600.16385 api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492
srvcli.dll 6.1.7601.17514 IPHLPAPI.DLL 6.1.7601.17514 api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16492
ntshrui.dll 6.1.7601.17755 wship6.dll 6.1.7600.16385 api-ms-win-downlevel-ole32-l1-1-0.dll 6.2.9200.16492
EhStorShell.dll 6.1.7600.16385 mswsock.dll 6.1.7601.18254 urlmon.dll 11.0.9600.18057
DropboxExt.28.dll 1.0.0.28 cewmdm.dll 12.0.7601.18872 CLBCatQ.DLL 2001.12.8530.16385
ac3DX.ax 1.0.1.0 mswmdm.dll 12.0.7600.16385 COMCTL32.dll 6.10.7601.18837
DShowRdpFilter.dll 1.0.0.0 MSASN1.dll 6.1.7601.17514 dwmapi.dll 6.1.7601.18917
msdmo.dll 6.6.7601.17514 CRYPT32.dll 6.1.7601.18839 OLEAUT32.dll 6.1.7601.18679
devenum.dll 6.6.7600.16385 WINTRUST.dll 6.1.7601.18839 ole32.dll 6.1.7601.18915
quartz.dll 6.6.7601.18741 imapi2.dll 6.1.7601.17514 gdiplus.dll 6.1.7601.18946
DAVHLPR.dll 6.1.7600.16385 slc.dll 6.1.7600.16385 SHLWAPI.dll 6.1.7601.17514
davclnt.dll 6.1.7601.18912 WINSTA.dll 6.1.7601.18540 SHELL32.dll 6.1.7601.18952
ntlanman.dll 6.1.7601.17514 WTSAPI32.dll 6.1.7601.17514 uxtheme.dll 6.1.7600.16385
drprov.dll 6.1.7600.16385 WINMM.dll 6.1.7601.17514 MSCTF.dll 6.1.7601.18731
MPR.dll 6.1.7600.16385 SSDPAPI.dll 6.1.7600.16385 IMM32.DLL 6.1.7601.17514
NetworkExplorer.dll 6.1.7601.17514 upnphost.dll 6.1.7600.16385 NSI.dll 6.1.7600.16385
LINKINFO.dll 6.1.7600.16385 npmproxy.dll 6.1.7600.16385 WS2_32.dll 6.1.7601.17514
XmlLite.dll 1.3.1001.0 nlaapi.dll 6.1.7601.18685 USP10.dll 1.626.7601.18454
mlang.dll 6.1.7600.16385 netprofm.dll 6.1.7600.16385 LPK.dll 6.1.7601.18985
ksuser.dll 6.1.7600.16385 AUDIOSES.DLL 6.1.7601.18741 GDI32.dll 6.1.7601.18898
ATL.DLL 3.5.2284.0 AVRT.dll 6.1.7600.16385 USER32.dll 6.1.7601.17514
apphelp.dll 6.1.7601.18777 MFPlat.DLL 12.0.7601.18741 CRYPTBASE.dll 6.1.7601.19018
fwpuclnt.dll 6.1.7601.18283 DEVOBJ.dll 6.1.7601.17621 SspiCli.dll 6.1.7601.19007
rasadhlp.dll 6.1.7600.16385 CFGMGR32.dll 6.1.7601.17621 RPCRT4.dll 6.1.7601.19018
dhcpcsvc.DLL 6.1.7600.16385 SETUPAPI.dll 6.1.7601.17514 sechost.dll 6.1.7601.18869
dhcpcsvc6.DLL 6.1.7601.17970 MMDevApi.dll 6.1.7601.17514 msvcrt.dll 7.0.7601.17744
wmpnssci.dll 12.0.7600.16385 WLDAP32.dll 6.1.7601.17514 ADVAPI32.dll 6.1.7601.18939
bcrypt.dll 6.1.7600.16385 ntmarta.dll 6.1.7600.16385 KERNELBASE.dll 6.1.7601.19018
msxml3.dll 8.110.7601.18980 propsys.dll 7.0.7601.17514 kernel32.dll 6.1.7601.19018
credssp.dll 6.1.7601.19018 MSIMG32.dll 6.1.7600.16385 ntdll.dll 6.1.7601.19018
wshtcpip.dll 6.1.7600.16385 WindowsCodecs.dll 6.2.9200.17251
api-ms-win-downlevel-shlwapi-l2-1-0.dll 6.2.9200.16492 SXS.DLL 6.1.7601.17514
Audio Codecs

Type Name Format Binary Version
ACM Microsoft IMA ADPCM CODEC 0011
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007
ACM Microsoft GSM 6.10 Audio CODEC 0031
ACM Microsoft ADPCM CODEC 0002
ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055
ACM Fraunhofer IIS MPEG Layer-3 Codec (professional) 0055
ACM Messenger Audio Codec 028E
ACM AC-3 ACM Codec FFFE
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 6.1.7601.17514
DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 6.1.7601.17514
DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 6.1.7601.17514
DMO MP3 Decoder DMO 0055 mp3dmod.dll 6.1.7600.16385
Video Codecs

Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.1.7601.17514
ICM Microsoft Video 1 MSVC msvidc32.dll 6.1.7601.17514
ICM Microsoft YUV UYVY msyuv.dll 6.1.7601.17514
ICM Intel IYUV codec IYUV iyuv_32.dll 6.1.7601.17514
ICM Helix I420 YUV Codec I420 i420vfw.dll 1.2.0.0
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.1.7601.17514
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.13
ICM Helix YV12 YUV Codec YV12 yv12vfw.dll 1.2.0.0
ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll 3.24.15.3
ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax 4.51.16.3
ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55
ICM Lagarith Lossless Codec LAGS lagarith.dll 1.3.27.0
ICM x264vfw - H.264/MPEG-4 AVC codec X264 x264vfw.dll 42.2538.41390.0
ICM Xvid MPEG-4 Codec XVID
ICM ffdshow Video Codec FFDS ff_vfw.dll 1.3.4533.0
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 6.1.7600.16385
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 6.1.7601.17514
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2 wmvdecod.dll 6.1.7601.18221
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 6.1.7600.16385
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 6.1.7600.16385
MPEG/DVD Filters

Type Name Binary Version
video LAV Video Decoder LAVVideo.ax 0.67.0.69
video Microsoft DTV-DVD Video Decoder msmpeg2vdec.dll 12.0.9200.17037
video MPEG-2 Video Stream Analyzer sbe.dll 6.6.7601.17528
video AMD Video Decoder atimpenc.dll 13.30.0.41120
video P2G Video Decoder P2GVSD.ax 6.0.4900.9516
audio AC3Filter ac3DX.ax 1.0.1.0
audio LAV Audio Decoder LAVAudio.ax 0.67.0.69
audio Microsoft DTV-DVD Audio Decoder msmpeg2adec.dll 6.1.7140.0
audio P2G Audio Decoder P2GAud.ax 6.1.0.3601

by **Admin** Sun Feb 14, 2016 7:54 pm

Start > Control Panel > System and Security > Administrative Tools > Event Viewer > Windows Logs > Application

Check if there are any events for the crashes. Look in the details for the "crashing module".

by Randall Webster Sun Feb 14, 2016 11:04 pm

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:31:05 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x55411584
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x5609fe30
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x1ad8
Faulting application start time: 0x01d164743f164b23
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 7fa20979-d067-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:05.000000000Z" />
<EventRecordID>135308</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>1ad8</Data>
<Data>01d164743f164b23</Data>
<Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>7fa20979-d067-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:31:08 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 55411584
P4: StackHash_2203
P5: 6.1.7601.19018
P6: 5609fe30
P7: c0000374
P8: 000ced0b
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER3B4B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_39d342e9

Analysis symbol:
Rechecking for solution: 0
Report Id: 7fa20979-d067-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:08.000000000Z" />
<EventRecordID>135309</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>StackHash_2203</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER3B4B.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_39d342e9</Data>
<Data>
</Data>
<Data>0</Data>
<Data>7fa20979-d067-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:31:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x55411584
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x5609fe30
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0xbbc
Faulting application start time: 0x01d1647445be2f58
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 83c9590b-d067-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:12.000000000Z" />
<EventRecordID>135310</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>bbc</Data>
<Data>01d1647445be2f58</Data>
<Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>83c9590b-d067-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:31:14 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 55411584
P4: StackHash_2203
P5: 6.1.7601.19018
P6: 5609fe30
P7: c0000374
P8: 000ced0b
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER5541.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_272f5acc

Analysis symbol:
Rechecking for solution: 0
Report Id: 83c9590b-d067-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:14.000000000Z" />
<EventRecordID>135311</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>StackHash_2203</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER5541.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_272f5acc</Data>
<Data>
</Data>
<Data>0</Data>
<Data>83c9590b-d067-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:31:22 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x55411584
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x5609fe30
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x1278
Faulting application start time: 0x01d164744b898a6a
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 89983699-d067-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:22.000000000Z" />
<EventRecordID>135312</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>1278</Data>
<Data>01d164744b898a6a</Data>
<Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>89983699-d067-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:31:24 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 55411584
P4: StackHash_2203
P5: 6.1.7601.19018
P6: 5609fe30
P7: c0000374
P8: 000ced0b
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER7B95.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_2b9b821a

Analysis symbol:
Rechecking for solution: 0
Report Id: 89983699-d067-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:24.000000000Z" />
<EventRecordID>135313</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>StackHash_2203</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER7B95.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_2b9b821a</Data>
<Data>
</Data>
<Data>0</Data>
<Data>89983699-d067-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

by Randall Webster Sun Feb 14, 2016 11:04 pm

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:31:24 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 55411584
P4: StackHash_2203
P5: 6.1.7601.19018
P6: 5609fe30
P7: c0000374
P8: 000ced0b
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER7B95.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_2b9b821a

Analysis symbol:
Rechecking for solution: 0
Report Id: 89983699-d067-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:31:24.000000000Z" />
<EventRecordID>135313</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>StackHash_2203</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER7B95.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_2b9b821a</Data>
<Data>
</Data>
<Data>0</Data>
<Data>89983699-d067-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

(snip: 13 instances of Restart Manager)

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:34:09 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x55411584
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x5609fe30
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x148c
Faulting application start time: 0x01d16474ae8d709e
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: ed150da2-d067-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:34:09.000000000Z" />
<EventRecordID>135327</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>148c</Data>
<Data>01d16474ae8d709e</Data>
<Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>ed150da2-d067-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:34:11 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 55411584
P4: StackHash_2203
P5: 6.1.7601.19018
P6: 5609fe30
P7: c0000374
P8: 000ced0b
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER750.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_3fa20dd5

Analysis symbol:
Rechecking for solution: 0
Report Id: ed150da2-d067-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:34:11.000000000Z" />
<EventRecordID>135328</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>StackHash_2203</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER750.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_3fa20dd5</Data>
<Data>
</Data>
<Data>0</Data>
<Data>ed150da2-d067-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:36:51 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x554116e8
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x19d0
Faulting application start time: 0x01d164750dc3d388
Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 4dbcfa6f-d068-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:36:51.000000000Z" />
<EventRecordID>135330</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>19d0</Data>
<Data>01d164750dc3d388</Data>
<Data>C:\Program Files\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>4dbcfa6f-d068-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:36:53 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 554116e8
P4: StackHash_9c20
P5: 6.1.7601.19018
P6: 560a0083
P7: c0000374
P8: 00000000000bffc2
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER8288.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_290c895b

Analysis symbol:
Rechecking for solution: 0
Report Id: 4dbcfa6f-d068-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:36:53.000000000Z" />
<EventRecordID>135331</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>StackHash_9c20</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER8288.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_290c895b</Data>
<Data>
</Data>
<Data>0</Data>
<Data>4dbcfa6f-d068-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

(Restart Manager)

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:36:51 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x554116e8
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x19d0
Faulting application start time: 0x01d164750dc3d388
Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 4dbcfa6f-d068-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:36:51.000000000Z" />
<EventRecordID>135330</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>19d0</Data>
<Data>01d164750dc3d388</Data>
<Data>C:\Program Files\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>4dbcfa6f-d068-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:36:53 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 554116e8
P4: StackHash_9c20
P5: 6.1.7601.19018
P6: 560a0083
P7: c0000374
P8: 00000000000bffc2
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER8288.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_290c895b

Analysis symbol:
Rechecking for solution: 0
Report Id: 4dbcfa6f-d068-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:36:53.000000000Z" />
<EventRecordID>135331</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>StackHash_9c20</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER8288.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_290c895b</Data>
<Data>
</Data>
<Data>0</Data>
<Data>4dbcfa6f-d068-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

(Restart Manager)

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:41:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x554116e8
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x1abc
Faulting application start time: 0x01d16475b1e1ccfd
Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: f0f29b31-d068-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:41:25.000000000Z" />
<EventRecordID>135333</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>1abc</Data>
<Data>01d16475b1e1ccfd</Data>
<Data>C:\Program Files\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>f0f29b31-d068-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

by Randall Webster Mon Feb 15, 2016 12:13 am

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:41:27 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 554116e8
P4: StackHash_9c20
P5: 6.1.7601.19018
P6: 560a0083
P7: c0000374
P8: 00000000000bffc2
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WERAE68.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_29e0b4fd

Analysis symbol:
Rechecking for solution: 0
Report Id: f0f29b31-d068-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:41:27.000000000Z" />
<EventRecordID>135334</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>StackHash_9c20</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WERAE68.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_29e0b4fd</Data>
<Data>
</Data>
<Data>0</Data>
<Data>f0f29b31-d068-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

(3 instances of Restart Manager)

Log Name: Application
Source: Application Error
Date: 2/10/2016 8:49:09 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x554116e8
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x1be0
Faulting application start time: 0x01d16476c69465a5
Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 057d0e72-d06a-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:49:09.000000000Z" />
<EventRecordID>135339</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>1be0</Data>
<Data>01d16476c69465a5</Data>
<Data>C:\Program Files\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>057d0e72-d06a-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 8:49:11 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 554116e8
P4: StackHash_9c20
P5: 6.1.7601.19018
P6: 560a0083
P7: c0000374
P8: 00000000000bffc2
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WERC2C2.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_3927c957

Analysis symbol:
Rechecking for solution: 0
Report Id: 057d0e72-d06a-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T02:49:11.000000000Z" />
<EventRecordID>135340</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>554116e8</Data>
<Data>StackHash_9c20</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WERC2C2.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_404125e88b6987c11e1dd78b97e2418fd82920_3927c957</Data>
<Data>
</Data>
<Data>0</Data>
<Data>057d0e72-d06a-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

(6 instances of Restart Manager)

Log Name: Application
Source: dbupdate
Date: 2/10/2016 9:00:21 PM
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
The description for Event ID 0 from source dbupdate cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Service started

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="dbupdate" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T03:00:21.000000000Z" />
<EventRecordID>135347</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>Service started</Data>
</EventData>
</Event>

(dbupdate Service Stopped 1 second later)

(8 instances of Restart Manager)

Log Name: Application
Source: Application Error
Date: 2/10/2016 9:21:37 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.18840, time stamp: 0x55411584
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x5609fe30
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x15fc
Faulting application start time: 0x01d1647b503d3a10
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 8ea020cb-d06e-11e5-b177-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T03:21:37.000000000Z" />
<EventRecordID>135357</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>15fc</Data>
<Data>01d1647b503d3a10</Data>
<Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>8ea020cb-d06e-11e5-b177-3860770f7e2b</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2/10/2016 9:21:39 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: desktop
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7601.18840
P3: 55411584
P4: StackHash_2203
P5: 6.1.7601.19018
P6: 5609fe30
P7: c0000374
P8: 000ced0b
P9:
P10:

Attached files:
C:\Users\Home\AppData\Local\Temp\WER7C71.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_2dad85e3

Analysis symbol:
Rechecking for solution: 0
Report Id: 8ea020cb-d06e-11e5-b177-3860770f7e2b
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T03:21:39.000000000Z" />
<EventRecordID>135358</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.18840</Data>
<Data>55411584</Data>
<Data>StackHash_2203</Data>
<Data>6.1.7601.19018</Data>
<Data>5609fe30</Data>
<Data>c0000374</Data>
<Data>000ced0b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Home\AppData\Local\Temp\WER7C71.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Home\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_7e6c5527374bf9ecfb225aff64eda11b87178_2dad85e3</Data>
<Data>
</Data>
<Data>0</Data>
<Data>8ea020cb-d06e-11e5-b177-3860770f7e2b</Data>
<Data>1</Data>
</EventData>
</Event>

(10 more instances of App Error 1000 (Task Category 100) and Windows Error Reporting 1001 (Task Category None

by **Admin** Mon Feb 15, 2016 3:01 pm

All those crashes are of the same type. A stackhash crash. Technically that means that Windows was unable to determine in which module the crash occurred. It is very unlikely the problem is because of a codec, certainly since you also had problem with VLC, which uses only its internal codecs. This type of crash is usually causes by something closer to the system, such as security tools or something else that hooks itself into other processes.

Did you recently install/update any security tools? For example EMET or a different virusscanner/firewall?

Try this solution:
Start > Control Panel > System > Advanced System Settings > Performance > Settings > Data Execution Prevention
In case DEP is enabled for all programs, try adding wmplayer.exe to the exclusion list.

by Randall Webster Wed Feb 17, 2016 9:56 pm

I couldn't get in from the Control Panel; it kept crashing. Finally, I used Start button/Computer (right click).

The crash report from the Advanced System Settings crash:

Log Name: Application
Source: Application Error
Date: 2/17/2016 2:58:49 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x410
Faulting application start time: 0x01d169c4f8191702
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3d8035eb-d5b9-11e5-8822-3860770f7e2b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-17T20:58:49.000000000Z" />
<EventRecordID>136771</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.19018</Data>
<Data>560a0083</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>410</Data>
<Data>01d169c4f8191702</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>3d8035eb-d5b9-11e5-8822-3860770f7e2b</Data>
</EventData>
</Event>

Anyway, DEP is enabled "for essential Windows programs and services only". No recent installs of security/antivirus software. Avast Free Antivirus is in auto-update.

Although, looking around on the Event Viewer just now revealed something else. Under Application:

Log Name: Application
Source: SideBySide
Date: 2/17/2016 3:44:04 PM
Event ID: 80
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: desktop
Description:
Activation context generation failed for "C:\Users\Home\Downloads\esetsmartinstaller_enu.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">80</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-17T21:44:04.000000000Z" />
<EventRecordID>137038</EventRecordID>
<Channel>Application</Channel>
<Computer>desktop</Computer>
<Security />
</System>
<EventData>
<Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest</Data>
<Data>C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Users\Home\Downloads\esetsmartinstaller_enu.exe</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

I used ESET years ago, when a really nasty bug infiltrated from a Facebook game. I haven't run it since. Should I go into my registry and really dig ESET out?

by **Admin** Thu Feb 18, 2016 1:38 am

That Explorer crash happens in ntdll.dll, which is a core component of Windows. You might have some damaged system files.

Here is how you can scan for errors:
Start > Programs > Accessories > Command Prompt
Right-click on it and "Run as administrator"
Execute this command: sfc /scannow

When it is done, and it has found error, then use this command to get a more readable log file:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > c:\sfcdetails.txt

Also scan your filesystem for errors. Open Explorer, right-click on C:, go to Properties > Tools > Error checking.

by **Admin** Thu Feb 18, 2016 1:41 am

That log entry for the Eset installer has todays date. If that is correct, then you should search the Registry for esetsmartinstaller_enu.exe. Maybe it is re-trying each boot.

by Randall Webster Thu Feb 18, 2016 7:07 am

Man, this is getting deeper and deeper.

2016-02-18 00:39:24, Info CSI 00000009 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:24, Info CSI 0000000a [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:25, Info CSI 0000000c [SR] Verify complete
2016-02-18 00:39:26, Info CSI 0000000d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:26, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:28, Info CSI 00000010 [SR] Verify complete
2016-02-18 00:39:29, Info CSI 00000011 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:29, Info CSI 00000012 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:30, Info CSI 00000014 [SR] Verify complete
2016-02-18 00:39:31, Info CSI 00000015 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:31, Info CSI 00000016 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:32, Info CSI 00000018 [SR] Verify complete
2016-02-18 00:39:34, Info CSI 00000019 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:34, Info CSI 0000001a [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:35, Info CSI 0000001c [SR] Verify complete
2016-02-18 00:39:36, Info CSI 0000001d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:36, Info CSI 0000001e [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:37, Info CSI 00000020 [SR] Verify complete
2016-02-18 00:39:38, Info CSI 00000021 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:38, Info CSI 00000022 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:39, Info CSI 00000024 [SR] Verify complete
2016-02-18 00:39:40, Info CSI 00000025 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:40, Info CSI 00000026 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:41, Info CSI 00000028 [SR] Verify complete
2016-02-18 00:39:42, Info CSI 00000029 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:42, Info CSI 0000002a [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:43, Info CSI 0000002c [SR] Verify complete
2016-02-18 00:39:44, Info CSI 0000002d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:44, Info CSI 0000002e [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:46, Info CSI 00000030 [SR] Verify complete
2016-02-18 00:39:47, Info CSI 00000031 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:47, Info CSI 00000032 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:48, Info CSI 00000034 [SR] Verify complete
2016-02-18 00:39:49, Info CSI 00000035 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:49, Info CSI 00000036 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:50, Info CSI 00000038 [SR] Verify complete
2016-02-18 00:39:51, Info CSI 00000039 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:51, Info CSI 0000003a [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:52, Info CSI 0000003c [SR] Verify complete
2016-02-18 00:39:53, Info CSI 0000003d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:53, Info CSI 0000003e [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:54, Info CSI 00000040 [SR] Verify complete
2016-02-18 00:39:55, Info CSI 00000041 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:55, Info CSI 00000042 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:56, Info CSI 00000044 [SR] Verify complete
2016-02-18 00:39:57, Info CSI 00000045 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:57, Info CSI 00000046 [SR] Beginning Verify and Repair transaction
2016-02-18 00:39:58, Info CSI 00000048 [SR] Verify complete
2016-02-18 00:39:59, Info CSI 00000049 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:39:59, Info CSI 0000004a [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:00, Info CSI 0000004c [SR] Verify complete
2016-02-18 00:40:01, Info CSI 0000004d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:01, Info CSI 0000004e [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:02, Info CSI 00000050 [SR] Verify complete
2016-02-18 00:40:03, Info CSI 00000051 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:03, Info CSI 00000052 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:04, Info CSI 00000054 [SR] Verify complete
2016-02-18 00:40:05, Info CSI 00000055 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:05, Info CSI 00000056 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:06, Info CSI 00000058 [SR] Verify complete
2016-02-18 00:40:06, Info CSI 00000059 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:06, Info CSI 0000005a [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:09, Info CSI 0000005c [SR] Verify complete
2016-02-18 00:40:10, Info CSI 0000005d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:10, Info CSI 0000005e [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:11, Info CSI 00000060 [SR] Verify complete
2016-02-18 00:40:12, Info CSI 00000061 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:12, Info CSI 00000062 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:13, Info CSI 00000064 [SR] Verify complete
2016-02-18 00:40:14, Info CSI 00000065 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:14, Info CSI 00000066 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:16, Info CSI 00000068 [SR] Verify complete
2016-02-18 00:40:17, Info CSI 00000069 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:17, Info CSI 0000006a [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:18, Info CSI 0000006c [SR] Verify complete
2016-02-18 00:40:19, Info CSI 0000006d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:19, Info CSI 0000006e [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:20, Info CSI 00000070 [SR] Verify complete
2016-02-18 00:40:21, Info CSI 00000071 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:21, Info CSI 00000072 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:22, Info CSI 00000074 [SR] Verify complete
2016-02-18 00:40:23, Info CSI 00000075 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:23, Info CSI 00000076 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:25, Info CSI 00000078 [SR] Verify complete
2016-02-18 00:40:25, Info CSI 00000079 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:25, Info CSI 0000007a [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:26, Info CSI 0000007c [SR] Verify complete
2016-02-18 00:40:27, Info CSI 0000007d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:27, Info CSI 0000007e [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:29, Info CSI 00000080 [SR] Verify complete
2016-02-18 00:40:29, Info CSI 00000081 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:29, Info CSI 00000082 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:31, Info CSI 00000084 [SR] Verify complete
2016-02-18 00:40:31, Info CSI 00000085 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:31, Info CSI 00000086 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:34, Info CSI 00000088 [SR] Verify complete
2016-02-18 00:40:34, Info CSI 00000089 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:34, Info CSI 0000008a [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:37, Info CSI 0000008c [SR] Verify complete
2016-02-18 00:40:38, Info CSI 0000008d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:38, Info CSI 0000008e [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:40, Info CSI 00000090 [SR] Verify complete
2016-02-18 00:40:40, Info CSI 00000091 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:40, Info CSI 00000092 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:43, Info CSI 00000094 [SR] Verify complete
2016-02-18 00:40:44, Info CSI 00000095 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:44, Info CSI 00000096 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:49, Info CSI 00000098 [SR] Cannot repair member file [l:12{6}]"gm.dls" of Microsoft-Windows-Audio-MMECore-Other, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-18 00:40:50, Info CSI 0000009b [SR] Cannot repair member file [l:12{6}]"gm.dls" of Microsoft-Windows-Audio-MMECore-Other, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-18 00:40:50, Info CSI 0000009c [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2016-02-18 00:40:50, Info CSI 0000009f [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\System32\drivers"\[l:12{6}]"gm.dls"; source file in store is also corrupted
2016-02-18 00:40:51, Info CSI 000000a1 [SR] Verify complete
2016-02-18 00:40:51, Info CSI 000000a2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:51, Info CSI 000000a3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:40:56, Info CSI 000000a8 [SR] Verify complete
2016-02-18 00:40:56, Info CSI 000000a9 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:40:56, Info CSI 000000aa [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:00, Info CSI 000000ad [SR] Verify complete
2016-02-18 00:41:00, Info CSI 000000ae [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:00, Info CSI 000000af [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:04, Info CSI 000000b1 [SR] Verify complete
2016-02-18 00:41:05, Info CSI 000000b2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:05, Info CSI 000000b3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:12, Info CSI 000000d0 [SR] Verify complete
2016-02-18 00:41:13, Info CSI 000000d1 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:13, Info CSI 000000d2 [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:18, Info CSI 000000dc [SR] Verify complete
2016-02-18 00:41:18, Info CSI 000000dd [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:18, Info CSI 000000de [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:23, Info CSI 000000e0 [SR] Verify complete
2016-02-18 00:41:23, Info CSI 000000e1 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:23, Info CSI 000000e2 [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:28, Info CSI 000000e4 [SR] Verify complete
2016-02-18 00:41:28, Info CSI 000000e5 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:28, Info CSI 000000e6 [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:33, Info CSI 000000e8 [SR] Verify complete
2016-02-18 00:41:33, Info CSI 000000e9 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:33, Info CSI 000000ea [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:37, Info CSI 000000ec [SR] Verify complete
2016-02-18 00:41:38, Info CSI 000000ed [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:38, Info CSI 000000ee [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:45, Info CSI 000000f0 [SR] Verify complete
2016-02-18 00:41:45, Info CSI 000000f1 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:45, Info CSI 000000f2 [SR] Beginning Verify and Repair transaction
2016-02-18 00:41:53, Info CSI 00000115 [SR] Verify complete
2016-02-18 00:41:54, Info CSI 00000116 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:41:54, Info CSI 00000117 [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:01, Info CSI 00000119 [SR] Verify complete
2016-02-18 00:42:01, Info CSI 0000011a [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:01, Info CSI 0000011b [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:14, Info CSI 0000011d [SR] Verify complete
2016-02-18 00:42:14, Info CSI 0000011e [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:14, Info CSI 0000011f [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:21, Info CSI 00000123 [SR] Verify complete
2016-02-18 00:42:21, Info CSI 00000124 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:21, Info CSI 00000125 [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:24, Info CSI 00000127 [SR] Verify complete
2016-02-18 00:42:24, Info CSI 00000128 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:24, Info CSI 00000129 [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:26, Info CSI 0000012b [SR] Verify complete
2016-02-18 00:42:26, Info CSI 0000012c [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:26, Info CSI 0000012d [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:29, Info CSI 0000012f [SR] Verify complete
2016-02-18 00:42:29, Info CSI 00000130 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:29, Info CSI 00000131 [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:39, Info CSI 00000144 [SR] Verify complete
2016-02-18 00:42:40, Info CSI 00000145 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:40, Info CSI 00000146 [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:42, Info CSI 00000148 [SR] Verify complete
2016-02-18 00:42:43, Info CSI 00000149 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:43, Info CSI 0000014a [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:46, Info CSI 0000014c [SR] Verify complete
2016-02-18 00:42:46, Info CSI 0000014d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:46, Info CSI 0000014e [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:49, Info CSI 00000150 [SR] Verify complete
2016-02-18 00:42:50, Info CSI 00000151 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:50, Info CSI 00000152 [SR] Beginning Verify and Repair transaction
2016-02-18 00:42:57, Info CSI 00000155 [SR] Verify complete
2016-02-18 00:42:57, Info CSI 00000156 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:42:57, Info CSI 00000157 [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:08, Info CSI 0000015a [SR] Verify complete
2016-02-18 00:43:09, Info CSI 0000015b [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:09, Info CSI 0000015c [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:11, Info CSI 0000015e [SR] Verify complete
2016-02-18 00:43:11, Info CSI 0000015f [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:11, Info CSI 00000160 [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:13, Info CSI 00000162 [SR] Verify complete
2016-02-18 00:43:14, Info CSI 00000163 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:14, Info CSI 00000164 [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:21, Info CSI 00000166 [SR] Verify complete
2016-02-18 00:43:21, Info CSI 00000167 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:21, Info CSI 00000168 [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:27, Info CSI 0000016a [SR] Verify complete
2016-02-18 00:43:27, Info CSI 0000016b [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:27, Info CSI 0000016c [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:36, Info CSI 0000016e [SR] Verify complete
2016-02-18 00:43:36, Info CSI 0000016f [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:36, Info CSI 00000170 [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:46, Info CSI 00000188 [SR] Verify complete
2016-02-18 00:43:46, Info CSI 00000189 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:46, Info CSI 0000018a [SR] Beginning Verify and Repair transaction
2016-02-18 00:43:52, Info CSI 0000018c [SR] Verify complete
2016-02-18 00:43:52, Info CSI 0000018d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:43:52, Info CSI 0000018e [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:10, Info CSI 00000190 [SR] Verify complete
2016-02-18 00:44:10, Info CSI 00000191 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:10, Info CSI 00000192 [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:21, Info CSI 00000195 [SR] Verify complete
2016-02-18 00:44:22, Info CSI 00000196 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:22, Info CSI 00000197 [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:28, Info CSI 00000199 [SR] Verify complete
2016-02-18 00:44:28, Info CSI 0000019a [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:28, Info CSI 0000019b [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:33, Info CSI 0000019d [SR] Verify complete
2016-02-18 00:44:33, Info CSI 0000019e [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:33, Info CSI 0000019f [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:38, Info CSI 000001a1 [SR] Verify complete
2016-02-18 00:44:39, Info CSI 000001a2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:39, Info CSI 000001a3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:43, Info CSI 000001a5 [SR] Verify complete
2016-02-18 00:44:43, Info CSI 000001a6 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:43, Info CSI 000001a7 [SR] Beginning Verify and Repair transaction
2016-02-18 00:44:48, Info CSI 000001ab [SR] Verify complete
2016-02-18 00:44:48, Info CSI 000001ac [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:44:48, Info CSI 000001ad [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:04, Info CSI 000001af [SR] Verify complete
2016-02-18 00:45:04, Info CSI 000001b0 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:04, Info CSI 000001b1 [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:13, Info CSI 000001b4 [SR] Verify complete
2016-02-18 00:45:13, Info CSI 000001b5 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:13, Info CSI 000001b6 [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:19, Info CSI 000001b8 [SR] Verify complete
2016-02-18 00:45:19, Info CSI 000001b9 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:19, Info CSI 000001ba [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:24, Info CSI 000001bd [SR] Verify complete
2016-02-18 00:45:25, Info CSI 000001be [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:25, Info CSI 000001bf [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:34, Info CSI 000001c2 [SR] Verify complete
2016-02-18 00:45:34, Info CSI 000001c3 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:34, Info CSI 000001c4 [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:40, Info CSI 000001c6 [SR] Verify complete
2016-02-18 00:45:40, Info CSI 000001c7 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:40, Info CSI 000001c8 [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:44, Info CSI 000001ca [SR] Verify complete
2016-02-18 00:45:45, Info CSI 000001cb [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:45, Info CSI 000001cc [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:49, Info CSI 000001ce [SR] Verify complete
2016-02-18 00:45:49, Info CSI 000001cf [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:49, Info CSI 000001d0 [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:55, Info CSI 000001d3 [SR] Verify complete
2016-02-18 00:45:56, Info CSI 000001d4 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:56, Info CSI 000001d5 [SR] Beginning Verify and Repair transaction
2016-02-18 00:45:59, Info CSI 000001d8 [SR] Verify complete
2016-02-18 00:45:59, Info CSI 000001d9 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:45:59, Info CSI 000001da [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:04, Info CSI 000001dd [SR] Verify complete
2016-02-18 00:46:05, Info CSI 000001de [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:05, Info CSI 000001df [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:11, Info CSI 000001e1 [SR] Verify complete
2016-02-18 00:46:12, Info CSI 000001e2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:12, Info CSI 000001e3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:17, Info CSI 000001e8 [SR] Verify complete
2016-02-18 00:46:17, Info CSI 000001e9 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:17, Info CSI 000001ea [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:24, Info CSI 000001ec [SR] Verify complete
2016-02-18 00:46:24, Info CSI 000001ed [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:24, Info CSI 000001ee [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:32, Info CSI 000001f1 [SR] Verify complete
2016-02-18 00:46:32, Info CSI 000001f2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:32, Info CSI 000001f3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:37, Info CSI 000001f5 [SR] Verify complete
2016-02-18 00:46:37, Info CSI 000001f6 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:37, Info CSI 000001f7 [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:39, Info CSI 000001f9 [SR] Verify complete
2016-02-18 00:46:40, Info CSI 000001fa [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:40, Info CSI 000001fb [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:45, Info CSI 000001fd [SR] Verify complete
2016-02-18 00:46:45, Info CSI 000001fe [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:45, Info CSI 000001ff [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:49, Info CSI 00000201 [SR] Verify complete
2016-02-18 00:46:50, Info CSI 00000202 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:50, Info CSI 00000203 [SR] Beginning Verify and Repair transaction
2016-02-18 00:46:55, Info CSI 00000205 [SR] Verify complete
2016-02-18 00:46:56, Info CSI 00000206 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:46:56, Info CSI 00000207 [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:01, Info CSI 00000209 [SR] Verify complete
2016-02-18 00:47:01, Info CSI 0000020a [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:01, Info CSI 0000020b [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:04, Info CSI 0000020d [SR] Verify complete
2016-02-18 00:47:04, Info CSI 0000020e [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:04, Info CSI 0000020f [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:13, Info CSI 00000211 [SR] Verify complete
2016-02-18 00:47:13, Info CSI 00000212 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:13, Info CSI 00000213 [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:35, Info CSI 00000215 [SR] Verify complete
2016-02-18 00:47:35, Info CSI 00000216 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:35, Info CSI 00000217 [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:42, Info CSI 00000219 [SR] Verify complete
2016-02-18 00:47:42, Info CSI 0000021a [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:42, Info CSI 0000021b [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:48, Info CSI 0000021d [SR] Verify complete
2016-02-18 00:47:48, Info CSI 0000021e [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:48, Info CSI 0000021f [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:51, Info CSI 00000221 [SR] Verify complete
2016-02-18 00:47:51, Info CSI 00000222 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:51, Info CSI 00000223 [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:55, Info CSI 00000225 [SR] Verify complete
2016-02-18 00:47:55, Info CSI 00000226 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:55, Info CSI 00000227 [SR] Beginning Verify and Repair transaction
2016-02-18 00:47:59, Info CSI 00000229 [SR] Verify complete
2016-02-18 00:47:59, Info CSI 0000022a [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:47:59, Info CSI 0000022b [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:03, Info CSI 0000022d [SR] Verify complete
2016-02-18 00:48:04, Info CSI 0000022e [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:04, Info CSI 0000022f [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:05, Info CSI 00000231 [SR] Verify complete
2016-02-18 00:48:05, Info CSI 00000232 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:05, Info CSI 00000233 [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:09, Info CSI 0000023b [SR] Verify complete
2016-02-18 00:48:09, Info CSI 0000023c [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:09, Info CSI 0000023d [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:13, Info CSI 0000023f [SR] Verify complete
2016-02-18 00:48:13, Info CSI 00000240 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:13, Info CSI 00000241 [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:16, Info CSI 00000243 [SR] Verify complete
2016-02-18 00:48:17, Info CSI 00000244 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:17, Info CSI 00000245 [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:20, Info CSI 00000247 [SR] Verify complete
2016-02-18 00:48:20, Info CSI 00000248 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:20, Info CSI 00000249 [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:24, Info CSI 0000024b [SR] Verify complete
2016-02-18 00:48:24, Info CSI 0000024c [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:24, Info CSI 0000024d [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:30, Info CSI 0000024f [SR] Verify complete
2016-02-18 00:48:30, Info CSI 00000250 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:30, Info CSI 00000251 [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:37, Info CSI 00000254 [SR] Verify complete
2016-02-18 00:48:37, Info CSI 00000255 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:37, Info CSI 00000256 [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:40, Info CSI 00000258 [SR] Verify complete
2016-02-18 00:48:41, Info CSI 00000259 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:41, Info CSI 0000025a [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:43, Info CSI 0000025c [SR] Verify complete
2016-02-18 00:48:44, Info CSI 0000025d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:44, Info CSI 0000025e [SR] Beginning Verify and Repair transaction
2016-02-18 00:48:55, Info CSI 00000263 [SR] Verify complete
2016-02-18 00:48:56, Info CSI 00000264 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:48:56, Info CSI 00000265 [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:03, Info CSI 00000268 [SR] Verify complete
2016-02-18 00:49:04, Info CSI 00000269 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:04, Info CSI 0000026a [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:10, Info CSI 0000026e [SR] Verify complete
2016-02-18 00:49:10, Info CSI 0000026f [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:10, Info CSI 00000270 [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:18, Info CSI 0000027c [SR] Verify complete
2016-02-18 00:49:19, Info CSI 0000027d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:19, Info CSI 0000027e [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:26, Info CSI 00000284 [SR] Verify complete
2016-02-18 00:49:26, Info CSI 00000285 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:26, Info CSI 00000286 [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:31, Info CSI 00000288 [SR] Verify complete
2016-02-18 00:49:31, Info CSI 00000289 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:31, Info CSI 0000028a [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:35, Info CSI 0000028e [SR] Verify complete
2016-02-18 00:49:36, Info CSI 0000028f [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:36, Info CSI 00000290 [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:40, Info CSI 00000292 [SR] Verify complete
2016-02-18 00:49:40, Info CSI 00000293 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:40, Info CSI 00000294 [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:46, Info CSI 000002b9 [SR] Verify complete
2016-02-18 00:49:47, Info CSI 000002ba [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:47, Info CSI 000002bb [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:52, Info CSI 000002bd [SR] Verify complete
2016-02-18 00:49:52, Info CSI 000002be [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:52, Info CSI 000002bf [SR] Beginning Verify and Repair transaction
2016-02-18 00:49:56, Info CSI 000002c1 [SR] Verify complete
2016-02-18 00:49:56, Info CSI 000002c2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:49:56, Info CSI 000002c3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:00, Info CSI 000002c5 [SR] Verify complete
2016-02-18 00:50:01, Info CSI 000002c6 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:01, Info CSI 000002c7 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:05, Info CSI 000002d5 [SR] Verify complete
2016-02-18 00:50:06, Info CSI 000002d6 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:06, Info CSI 000002d7 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:11, Info CSI 000002d9 [SR] Verify complete
2016-02-18 00:50:12, Info CSI 000002da [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:12, Info CSI 000002db [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:19, Info CSI 000002e9 [SR] Verify complete
2016-02-18 00:50:20, Info CSI 000002ea [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:20, Info CSI 000002eb [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:22, Info CSI 000002ed [SR] Verify complete
2016-02-18 00:50:23, Info CSI 000002ee [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:23, Info CSI 000002ef [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:27, Info CSI 000002f1 [SR] Verify complete
2016-02-18 00:50:27, Info CSI 000002f2 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:27, Info CSI 000002f3 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:33, Info CSI 000002f6 [SR] Verify complete
2016-02-18 00:50:33, Info CSI 000002f7 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:33, Info CSI 000002f8 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:35, Info CSI 000002fa [SR] Verify complete
2016-02-18 00:50:36, Info CSI 000002fb [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:36, Info CSI 000002fc [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:42, Info CSI 000002fe [SR] Verify complete
2016-02-18 00:50:42, Info CSI 000002ff [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:42, Info CSI 00000300 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:47, Info CSI 00000302 [SR] Verify complete
2016-02-18 00:50:47, Info CSI 00000303 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:47, Info CSI 00000304 [SR] Beginning Verify and Repair transaction
2016-02-18 00:50:53, Info CSI 00000306 [SR] Verify complete
2016-02-18 00:50:53, Info CSI 00000307 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:50:53, Info CSI 00000308 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:01, Info CSI 00000322 [SR] Verify complete
2016-02-18 00:51:01, Info CSI 00000323 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:01, Info CSI 00000324 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:18, Info CSI 00000326 [SR] Verify complete
2016-02-18 00:51:18, Info CSI 00000327 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:18, Info CSI 00000328 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:22, Info CSI 0000032a [SR] Verify complete
2016-02-18 00:51:23, Info CSI 0000032b [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:23, Info CSI 0000032c [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:26, Info CSI 0000032e [SR] Verify complete
2016-02-18 00:51:26, Info CSI 0000032f [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:26, Info CSI 00000330 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:29, Info CSI 00000334 [SR] Verify complete
2016-02-18 00:51:30, Info CSI 00000335 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:30, Info CSI 00000336 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:34, Info CSI 00000338 [SR] Verify complete
2016-02-18 00:51:34, Info CSI 00000339 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:34, Info CSI 0000033a [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:38, Info CSI 0000033c [SR] Verify complete
2016-02-18 00:51:39, Info CSI 0000033d [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:39, Info CSI 0000033e [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:43, Info CSI 00000340 [SR] Verify complete
2016-02-18 00:51:43, Info CSI 00000341 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:43, Info CSI 00000342 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:47, Info CSI 00000345 [SR] Verify complete
2016-02-18 00:51:47, Info CSI 00000346 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:47, Info CSI 00000347 [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:52, Info CSI 00000349 [SR] Verify complete
2016-02-18 00:51:52, Info CSI 0000034a [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:52, Info CSI 0000034b [SR] Beginning Verify and Repair transaction
2016-02-18 00:51:57, Info CSI 0000034e [SR] Verify complete
2016-02-18 00:51:57, Info CSI 0000034f [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:51:57, Info CSI 00000350 [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:02, Info CSI 00000352 [SR] Verify complete
2016-02-18 00:52:03, Info CSI 00000353 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:52:03, Info CSI 00000354 [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:06, Info CSI 00000357 [SR] Verify complete
2016-02-18 00:52:06, Info CSI 00000358 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:52:06, Info CSI 00000359 [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:12, Info CSI 0000035b [SR] Verify complete
2016-02-18 00:52:12, Info CSI 0000035c [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:52:12, Info CSI 0000035d [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:17, Info CSI 0000035f [SR] Verify complete
2016-02-18 00:52:18, Info CSI 00000360 [SR] Verifying 100 (0x0000000000000064) components
2016-02-18 00:52:18, Info CSI 00000361 [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:22, Info CSI 00000363 [SR] Verify complete
2016-02-18 00:52:23, Info CSI 00000364 [SR] Verifying 63 (0x000000000000003f) components
2016-02-18 00:52:23, Info CSI 00000365 [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:25, Info CSI 00000367 [SR] Verify complete
2016-02-18 00:52:25, Info CSI 00000368 [SR] Repairing 1 components
2016-02-18 00:52:25, Info CSI 00000369 [SR] Beginning Verify and Repair transaction
2016-02-18 00:52:25, Info CSI 0000036b [SR] Cannot repair member file [l:12{6}]"gm.dls" of Microsoft-Windows-Audio-MMECore-Other, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-18 00:52:25, Info CSI 0000036d [SR] Cannot repair member file [l:12{6}]"gm.dls" of Microsoft-Windows-Audio-MMECore-Other, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-18 00:52:25, Info CSI 0000036e [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2016-02-18 00:52:26, Info CSI 00000371 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\System32\drivers"\[l:12{6}]"gm.dls"; source file in store is also corrupted
2016-02-18 00:52:26, Info CSI 00000373 [SR] Repair complete
2016-02-18 00:52:26, Info CSI 00000374 [SR] Committing transaction
2016-02-18 00:52:26, Info CSI 00000378 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

by Randall Webster Thu Feb 18, 2016 7:29 am

I have found the ESET installer exe, and have deleted it. I was unable to locate entries in the registry.
CCleaner shows no ESET software installed.

by **Admin** Thu Feb 18, 2016 3:28 pm

Have you also done the filesystem scan? That can sometimes fix damaged files.

I recommend to also enable the "scan for bad sectors" option when doing the scan. It will take much longer to scan, but it will detect damaged spots on the drive and makes sure they are never used again. That can prevent serious problems such as the whole computer freezing.

by **Admin** Thu Feb 18, 2016 3:36 pm

Here is a copy of that gm.dls file from my Windows 7 system:
https://www.sendspace.com/file/51sjlt

Here you can find instructions on how to replace your current file:
https://support.microsoft.com/en-us/kb/929833

by Randall Webster Thu Feb 18, 2016 9:57 pm

Replaced DLS file from your upload (thanks). Ran SFC scan again after. "Windows Resource Monitor did not find any integrity violations."

by **Admin** Thu Feb 18, 2016 10:15 pm

Does that Explorer crash still occur? If so, maybe also scan your RAM for error:
http://windows.microsoft.com/en-us/windows7/diagnosing-memory-problems-on-your-computer

by Randall Webster Fri Feb 19, 2016 1:05 pm

No Explorer crash, but Media Player problematic. Not only mp4, but Flash and WMV files not playing. "Windows Media Player has stopped playing."

Did a Chkdsk /r overnight, combined with shutting off Media Player in the Control Panel and rebooting.

First time: "WMP was closed improperly. As a result, all plugins..." 2nd time: "WMP has stopped playing." However, wma files play back OK.

by **Admin** Fri Feb 19, 2016 1:09 pm

Does playback work in Media Player Classic?

If only multimedia applications are unstable now, then try updating your AMD driver.

by Randall Webster Fri Feb 19, 2016 1:19 pm

MP-HC x64: LAV Video Decoder and LAV Splitter open in taskbar, but "MPC-HC x64 has stopped working."

Need most recent driver for 512MB ATI AMD Radeon HD6370D Graphics (HP). Yes, it's an old driver. This is an HP Pavillion from Wal-Mart, model P6-2003w.
Couldn't even run the performance assessment, but the most recent one showed 4.5 (graphics was the low point there).

by **Admin** Fri Feb 19, 2016 1:25 pm

Open the settings of LAV Video decoder (shortcut in start menu). Disable hardware acceleration in case that is currently enabled,

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