K-Lite 10.1.0 Mega - MPC-HC Randomly crashing with video playback

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Post by ProjectZero Sun Oct 27, 2013 1:40 am

Hi all,

Description:

So i was watching an anime and anything was fine until at the credits, MPC-HC crashed. At this point the audio would start having this glitchy sound that gets repeated, this does not stop even after i force close MPC-HC via the win 7 option. To completely stop the glitchy sound, i have to restart the whole computer.

This has also happened to me (once, can't seem to reproduce it) when i was playing Skyrim.

Things i have tried:
The first time (i was actually using K-Lite 10.0.5 Mega at the time) this happened i had some custom settings, thinking that it might have been a bug i upgraded to K-Lite 10.1.0 Mega. This did not fix the problem, but because i had the LAV settings customised, i thought i might have done something wrong. So i reset the settings via the Codec Tweak Tool's "reset" function which did not fix it.

The file i was watching:

Here's the info i got using MediaInfo

Spoiler:

My System:
If you need to know anything else regarding my system please let me know...

Windows 7
16 Gb Ram
Auzentech X Meridian 7.1 (2nd gen, can't remember the actual name)

Misc:

Heres the Error log generated by Windows

Spoiler:

The log generated by Codec Tweak Tool

Spoiler:

If you guys need any more information please let me know, TBH i have no idea about these kinds of things so if i left any crucial info just point me to it and i'll get it asap.

Thanks in Advance,

ProjectZero

ProjectZero

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Post by Admin Sun Oct 27, 2013 4:08 pm

Unless the problem is reproducible, there is nothing that can be done about it right now. Based on the symptoms, the crash was most likely triggered by a bug in the sound driver.

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Post by ProjectZero Sun Oct 27, 2013 10:00 pm

Thanks, I'll see if there are any new drivers for my sound card.

As i can reproduce the problems with the video playback but not with games (i.e. Skyrim) i'll test out the video playback again once i have checked for the drivers.

Thanks!

ProjectZero

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Post by ProjectZero Mon Oct 28, 2013 8:08 am

Sorry I can't seem to edit my post when I'm on a tablet... So I do apologize for the double post.

I have finished updating my sound card drivers to the newest one (which is still two years old...) And I am still having this issue... As I said before I can reproduce the problem for video playback only so is there any other ways of fixing this? I never had issues with the older versions but had to update due to some video issues which was fixed with 10.0.5 and 10.1.0.

Cheers

ProjectZero

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Post by Admin Mon Oct 28, 2013 4:42 pm

Does it happen at the exact same spot each time? If so, at which timecode?

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Post by ProjectZero Tue Oct 29, 2013 7:51 am

So for the video that i use to reproduce the issue, it happens during the credits. It is at around the same interval it starts from 22:22 onwards... i think it differs when i restart my comp, sometimes it does it later then 22:22 but if i do not restart the computer, then it will be at the same spot everytime.

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Post by Admin Tue Oct 29, 2013 3:28 pm

I was able to reproduce it with the file from your MediaInfo log. It should hopefully get fixed soon by the MPC-HC developers.

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Post by ProjectZero Wed Oct 30, 2013 8:48 am

Thank you so much!

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