READ THIS BEFORE POSTING!
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READ THIS BEFORE POSTING!
How to create a proper forum post
To be able to help you quickly and efficiently you need to provide as much relevant information as possible. Here is a list of things that you could include in your post:
Frequently Asked Questions
You can find answers to a large number of questions in the FAQ. It also has solutions for many codec related problems.
http://www.codecguide.com/faq.htm
Generating a list of all installed codecs/filters
You may be asked to post a list of all installed codecs/filters. Here are a few easy steps to produce such a list:
To be able to help you quickly and efficiently you need to provide as much relevant information as possible. Here is a list of things that you could include in your post:
- A clear description of your problem.
- If your problem only occurs in specific situations, then please say when it happens and when it does not happen.
- Mention which version of Windows you are using.
- Mention which version of the codec pack you are using.
- Mention the solutions you have already tried without success. That saves us the trouble of suggesting things you have already tried.
- If the problem occurs with a specific files, then please include details about the file. You can use the MediaInfo tool that is included with the codec pack to get very detailed information.
- When you get an error, please mention the exact error message in your post.
Frequently Asked Questions
You can find answers to a large number of questions in the FAQ. It also has solutions for many codec related problems.
http://www.codecguide.com/faq.htm
Generating a list of all installed codecs/filters
You may be asked to post a list of all installed codecs/filters. Here are a few easy steps to produce such a list:
- Run the Codec Tweak Tool that is included with the codec pack.
- Choose the option called "Generate Log".
- Don't change the default log settings unless told otherwise.
- Press the "Generate"button.
- Copy and paste the content of the generated text file into a forum post. Put [quote ] [/quote ] tags around it.
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