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Post by Admin Fri Jun 17, 2011 12:41 pm

How to create a proper forum post

To be able to help you quickly and efficiently you need to provide as much relevant information as possible. Here is a list of things that you could include in your post:

  • A clear description of your problem.
  • If your problem only occurs in specific situations, then please say when it happens and when it does not happen.
  • Mention which version of Windows you are using.
  • Mention which version of the codec pack you are using.
  • Mention the solutions you have already tried without success. That saves us the trouble of suggesting things you have already tried.
  • If the problem occurs with a specific files, then please include details about the file. You can use the MediaInfo tool that is included with the codec pack to get very detailed information.
  • When you get an error, please mention the exact error message in your post.

Frequently Asked Questions

You can find answers to a large number of questions in the FAQ. It also has solutions for many codec related problems.

Generating a list of all installed codecs/filters

You may be asked to post a list of all installed codecs/filters. Here are a few easy steps to produce such a list:

  1. Run the Codec Tweak Tool that is included with the codec pack.
  2. Choose the option called "Generate Log".
  3. Don't change the default log settings unless told otherwise.
  4. Press the "Generate"button.
  5. Copy and paste the content of the generated text file into a forum post. Put [quote ] [/quote ] tags around it.


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Join date : 2011-06-17

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