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Dashcam video still not playing after downloading the software.

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Dashcam video still not playing after downloading the software. Empty Dashcam video still not playing after downloading the software.

Post by WillyM on Tue Aug 18, 2020 9:00 pm

Hello All : I am brand new to the site. I have a new dashcam that does not play on my Windows 10 Pro 64 bit (says video can not be rendered) .
I installed the latest software here but still no luck. in further reading etc think I may have not chosen the ride set for my videos. I believe this is what I should have chosen. Windows 10 pro 64 bit with madVR. My question is do I uninstall everything and reinstall with this option or ?
Thanks
WillyM

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Post by Admin on Tue Aug 18, 2020 9:23 pm

It may be possible that the files are in an unsupported format. Right-click on the file in Explorer and choose MediaInfo. That should display information about the file if it is recognized.

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Post by WillyM on Tue Aug 18, 2020 10:24 pm

Hi The file comes up as G:\DCIMA\REC00998.AVI

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Post by Admin on Wed Aug 19, 2020 10:24 am

It doesn't show any additional information below the filename? That means it did not recognize the file format, which indicates that the file isn't a normal AVI file. It is possible that the recording is damaged/corrupted.

Could you upload a sample file for me? Then I can analyze it. You can send link to private message if needed.
http://www.sendspace.com

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