Can't render .mkv?!

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Can't render .mkv?!

Post by aabbcc on Wed Dec 26, 2018 1:56 pm

So I recentely formatted my surface pro 4. Previously I've always used MPC HC + CCCP + CoreAVC, but both cccp and coreavc seems defunct now.

I tried downloading the standard installation from this website:
https://www.codecguide.com/download_k-lite_codec_pack_standard.htm

Supports playback of:
AVI, MKV, MP4, FLV, MPEG, MOV, TS, M2TS, WMV, RM, RMVB, OGM, WebM
MP3, FLAC, M4A, AAC, OGG, 3GP, AMR, APE, MKA, Opus, Wavpack, Musepack
DVD and Blu-ray (after decryption)
and many more audio and video formats!
Provides lots of useful functionality, such as:

Subtitle display
Hardware accelerated video decoding
Audio bitstreaming
Video thumbnails in Explorer
File association options
Broken codec detection
and much more!

Same as Basic, plus:

Media Player Classic Home Cinema (MPC-HC)
This is an excellent video player. Highly recommended!
MadVR
An advanced video renderer with high quality upscaling.
MediaInfo Lite
This is a tool for getting details about media files.


After installing I try to open a .mkv file and it says "Cannot render the file"

Plz help.

aabbcc

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Re: Can't render .mkv?!

Post by Admin on Wed Dec 26, 2018 4:03 pm

Did you uninstall CCCP afterwards? That will have broken things. Run the K-Lite installer again to fix it.

Otherwise, copy this log here: Codec Tweak Tool > Generate Log

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Re: Can't render .mkv?!

Post by aabbcc on Wed Dec 26, 2018 5:57 pm

I should have been clearer in my first post. I first formatted my computer then sent it in for service and recieved a new one!

See log below:

Codec Tweak Tool | Log file | Generated at 2018-12-26 18:46:16

#####  System Information  #####

OS:           Windows 10 Enterprise (10.00.17763) (x64)
CPU name:     Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz
CPU speed:    2496 MHz (4t)
Memory:       8128 MB
Screen size:  2736x1824 (32bits) (60Hz) (200%)
Video card:   Intel(R) HD Graphics 520
             VendorID: 8086, DeviceID: 1916, SubSys: 00151414
Video mem:    1024 MB
Video driver: igdumdim64.dll (Version 24.20.100.6299) (10-11-2018)
Audio device: High Definition Audio Device
Audio driver: HdAudio.sys (Version 10.0.17763.1) (9-14-2018)

#####  K-Lite Codec Pack  #####

KLCP version: 14.6.0
KLCP type:    standard

Speaker conf: 2.0

MPC renderer: EVR CP
MPC subs:     ISR
MPC audio:    System Default
MPC decoder:  h264=DXVA2N hevc=DXVA2N vp9=1 vc1=1 mpeg2=1

LAVFilters subdir found


#####  DirectShow Filters (32-bit)  #####

(A total of 62 filters, 0 shown, 62 hidden)

#####  DirectShow Filters (64-bit)  #####

(A total of 63 filters, 0 shown, 63 hidden)

#####  ICM Class Manager (32-bit)  #####

(A total of 2 filters, 0 shown, 2 hidden)

#####  ICM Class Manager (64-bit)  #####

(A total of 2 filters, 0 shown, 2 hidden)

#####  Default source filters (32-bit)  #####

(A total of 12 default source filters, 0 shown, 12 hidden)

#####  Default source filters (64-bit)  #####

(A total of 12 default source filters, 0 shown, 12 hidden)

#####  ACM and VFW Codecs (32-bit)  #####

(A total of 14 codecs, 0 shown, 14 hidden)

#####  ACM and VFW Codecs (64-bit)  #####

(A total of 13 codecs, 0 shown, 13 hidden)

aabbcc

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Re: Can't render .mkv?!

Post by Admin on Thu Dec 27, 2018 4:23 pm

MPC-HC options > Internal Filters > Video Decoder > set hardware decoder to NONE

Maybe that helps. I assume the problem occurred for all/several files. If it only happens with one specific file, then MediaInfo details of the file would be useful.

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