Audio issues. No sound in movies with DTS audio

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Audio issues. No sound in movies with DTS audio

Post by Matt1993 on Wed Dec 06, 2017 1:21 am

I dont really understand how klite works. I dont really know how to fix this. I tried re-installing everything. And still no sound.

Every other movie that doesnt have DTS audio works fine.




I'm using windows 10.


P.S: Also after the newest windows update. Movies get paused in fullscreen mode using MadVR.

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Re: Audio issues. No sound in movies with DTS audio

Post by Admin on Wed Dec 06, 2017 10:38 am

It should work with default settings. Did you perhaps enable bitstreaming? If so, disable that.

Otherwise, copy this information here:
Codec Tweak Tool > Generate Log

The MadVR problem can be solved multiple ways:
- Disable fullscreen exclusive mode in MadVR settings, or enable D3D11 rendering
- Right-click on your player > Properties > Compatibility > enable option "Disable fullscreen optimizations"

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Re: Audio issues. No sound in movies with DTS audio

Post by Matt1993 on Thu Dec 07, 2017 9:02 pm

Thanks for the help.

But disabling bitstreaming didn't work.

I managed to make DTS sound work by disabling the DTS box in the audio decoder from Internal Filters.  But now the audio is weird.  Sounds that are not supposed to be loud like voices/conversations/foot steps,  minor things are really loud. And action scenes explosions/screams are ridiculously low.  

The generate log in case that can help you help me:

Codec Tweak Tool | Log file | Generated at 2017-12-07 18:58:22

#####  System Information  #####

OS:           Windows 10 Home Single Language (10.00.16299) (x64)
DirectX:      9.0c + 10 + 10.1 + 11 + 12
CPU name:     Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz
CPU speed:    2304 MHz (4t)
Memory:       3968 MB
Screen size:  1366x768 (32bits) (60Hz)
Video card:   Intel(R) HD Graphics 520
             VendorID: 8086, DeviceID: 1916, SubSys: 100c1025
Video mem:    1024 MB
Video driver: igdumdim64.dll (Version 21.20.16.4599) (2-1-2017)
Audio device: Realtek High Definition Audio
             VendorID: 10ec, DeviceID: 0255, SubSys: 1025100c
Audio driver: RTKVHD64.sys (Version 6.0.1.7553) (7-7-2015)

#####  K-Lite Codec Pack  #####

KLCP version: 13.6.5
KLCP type:    mega

Speaker conf: 2.0

MPC renderer: VMR-9 (renderless)
MPC subs:     VSFilter
MPC decoder:  h264=1|3 hevc=1|3 vc1=1|3 mpeg2=1|3 vp9=1|3

#####  Decoder Settings #####

ffdshow (x86):
H264=0 VC1=0 MPEG2=0 XVID=0 DX50=0 DIV3=0 FLV1=0 RAW=0
MP3=0 AAC=0 AC3=0 DTS=0 TrueHD=0 Vorbis=0 Mace=0 RAW=0


#####  DirectShow Filters (32-bit)  #####

Description:  Acer MP4 Source 2
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter2.ax
CLSID:        {075C54D0-E490-47AC-A170-68E9BBCBE3E4}
Merit:        00600003

Description:  Acer MKV Splitter
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermkvsplitter.ax
CLSID:        {1684D58A-E93C-424D-B6D7-82AF778E979B}
Merit:        00600000 = MERIT_NORMAL

Description:  Acer Mpeg Audio Splitter
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermpegaudiosplitter.ax
CLSID:        {2B8E8731-D41D-4E18-B3D3-BBC8C19345DF}
Merit:        00400001 = MERIT_UNLIKELY + 1

Description:  Acer Subtitle
File name:    c:\program files (x86)\acer\clear.fi plug-in\acersubtitle.dll
CLSID:        {4BE61F71-5AD6-401D-9397-1A06424F95A9}
Merit:        00800002 = MERIT_PREFERRED + 2

Description:  Acer MP4 Source
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter.ax
CLSID:        {4CF09C1E-6396-4DF8-85AC-C7748D63FD75}
Merit:        00600002 = MERIT_NORMAL + 2

Description:  Acer Mpeg Audio Source
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermpegaudiosplitter.ax
CLSID:        {59D6E35E-6F65-4B66-92FB-53F5FC00ABF0}
Merit:        00400001 = MERIT_UNLIKELY + 1

Description:  Acer FLV Splitter
File name:    c:\program files (x86)\acer\clear.fi plug-in\acerflvsplitter.ax
CLSID:        {7A790064-71BA-46F8-8DBA-8D31AECC94C3}
Merit:        00800001 = MERIT_PREFERRED + 1

Description:  Acer MKV Source
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermkvsplitter.ax
CLSID:        {7EF87851-A7A5-48BA-B6B0-A38678E97683}
Merit:        00600000 = MERIT_NORMAL

Description:  Acer Mpeg Splitter
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermpegsplitter.ax
CLSID:        {887293AB-6828-4AEA-9891-EDD635CE6DB4}
Merit:        00400001 = MERIT_UNLIKELY + 1

Description:  Acer MP4 Splitter
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter.ax
CLSID:        {9C7FDFEB-8317-4949-A5F6-914D4C2A490A}
Merit:        00600002 = MERIT_NORMAL + 2

Description:  Acer Sound Photo Source
File name:    c:\program files (x86)\acer\clear.fi plug-in\acersoundphoto.dll
CLSID:        {C553F2C0-1529-11D0-B4D1-00805F6CBBEA}
Merit:        00400000 = MERIT_UNLIKELY

Description:  Acer FLV Source
File name:    c:\program files (x86)\acer\clear.fi plug-in\acerflvsplitter.ax
CLSID:        {CA35387E-3B49-463C-A9DF-0F9A117B512C}
Merit:        00600001 = MERIT_NORMAL + 1

Description:  Acer MP4 Splitter 2
File name:    c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter2.ax
CLSID:        {D1E04C28-D59A-47FB-BD7F-BFE6DC4A4696}
Merit:        00600003

(A total of 82 filters, 13 shown, 69 hidden)

#####  DirectShow Filters (64-bit)  #####

(A total of 66 filters, 0 shown, 66 hidden)

#####  ICM Class Manager (32-bit)  #####

(A total of 3 filters, 0 shown, 3 hidden)

#####  ICM Class Manager (64-bit)  #####

(A total of 3 filters, 0 shown, 3 hidden)

#####  Default source filters (32-bit)  #####


(A total of 12 default source filters, 0 shown, 12 hidden)

#####  Default source filters (64-bit)  #####


(A total of 12 default source filters, 0 shown, 12 hidden)

#####  ACM and VFW Codecs (32-bit)  #####

(A total of 20 codecs, 0 shown, 20 hidden)


#####  ACM and VFW Codecs (64-bit)  #####

(A total of 18 codecs, 0 shown, 18 hidden)

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Re: Audio issues. No sound in movies with DTS audio

Post by Matt1993 on Thu Dec 07, 2017 10:25 pm

About the MadVR problem...

Its fixed Very Happy thank you!

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Re: Audio issues. No sound in movies with DTS audio

Post by Admin on Thu Dec 07, 2017 11:16 pm

Don't disable that DTS checkbox in internal filters. Click on "Audio decoder" to access the decoder settings. There you should see bitstreaming options, which should be disabled.

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Re: Audio issues. No sound in movies with DTS audio

Post by Matt1993 on Fri Dec 08, 2017 4:51 am

This is the DTS box that i have disabled.



Here its fine. I havent touched anything.


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Re: Audio issues. No sound in movies with DTS audio

Post by Admin on Fri Dec 08, 2017 1:21 pm

Unless you actually have a receiver, you should disable all checkboxes in that bitstreaming section. These settings are for sending the compressed audio to an external device for decoding.

On the mixing tab you can configure how the audio is downmixed to stereo (assuming you have stereo speakers?). If voices are too loud compared to the rest, then change the center mix level from 1.0 to 0.71.

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Re: Audio issues. No sound in movies with DTS audio

Post by Matt1993 on Fri Dec 08, 2017 2:10 pm

Audio is working just fine now.

THANK YOU SO MUCH Very Happy

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Re: Audio issues. No sound in movies with DTS audio

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