I can't install K-Lite Codec Pack in a PC

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I can't install K-Lite Codec Pack in a PC

Post by ca70du on Wed Aug 23, 2017 12:09 am

Hello,

I am Carlos and I am from Curitiba, Brazil.

In a PC with Windows 7 SP1, K-Lite Mega Codec Pack was installed until last week. I don't know why it can't be installed or updated. After a lot of attempts to update, I uninstalled it. Since then that PC has no klcp. The setup just does nothing, its window does not open, I need to kill it with the Task Manager.

I tried to install old versions but the result is the same.

The setup log stops after "Initializing default settings", no matter which version of klcp. This one was a last try:
2017-08-22 15:06:19.430   Log opened. (Time zone: UTC-03:00)
2017-08-22 15:06:19.430   Setup version: Inno Setup version 5.5.9 (u)
2017-08-22 15:06:19.430   Original Setup EXE: C:\Users\...\Downloads\K-Lite_Codec_Pack_1345_Mega.exe
2017-08-22 15:06:19.430   Setup command line: /SL5="$D088C,51000553,259072,C:\Users\...\Downloads\K-Lite_Codec_Pack_1345_Mega.exe" /SPAWNWND=$A0840 /NOTIFYWND=$A0858 
2017-08-22 15:06:19.430   Windows version: 6.1.7601 SP1  (NT platform: Yes)
2017-08-22 15:06:19.430   64-bit Windows: Yes
2017-08-22 15:06:19.430   Processor architecture: x64
2017-08-22 15:06:19.430   User privileges: Administrative
2017-08-22 15:06:19.440   64-bit install mode: No
2017-08-22 15:06:19.446   Created temporary directory: C:\Users\...\AppData\Local\Temp\is-OM86D.tmp
2017-08-22 15:06:19.817   Extracting temporary file: C:\Users\...\AppData\Local\Temp\is-OM86D.tmp\klcp_detect.dll
2017-08-22 15:06:19.823   Extracting temporary file: C:\Users\...\AppData\Local\Temp\is-OM86D.tmp\klcp_detect2.dll
2017-08-22 15:06:19.831   Extracting temporary file: C:\Users\...\AppData\Local\Temp\is-OM86D.tmp\mpciconlib_classic.dll
2017-08-22 15:06:19.927   Validating if important DirectShow components are working correctly.
2017-08-22 15:06:19.928   Detecting if an old version of the K-Lite Codec Pack is currently installed.
2017-08-22 15:06:19.928   Detecting if other codec packs are installed.
2017-08-22 15:06:19.931   Detecting if there are any codecs or filters installed that are known to be troublemakers.
2017-08-22 15:06:19.932   Detecting existing codecs and filters.
2017-08-22 15:06:20.237   CPU supports SSE 4.1
2017-08-22 15:06:20.237   Checking hardware and driver details.
2017-08-22 15:06:20.242   Video card:   Intel(R) HD Graphics 4600
                          VendorID: 8086, DeviceID: 0412
                          Video mem:    2112 MB
                          Video driver: igdumdim64.dll (Version 9.18.10.3204) (6-3-2013)
2017-08-22 15:06:20.243   Audio device: Dispositivo de High Definition Audio
                          Audio driver: HdAudio.sys (Version 6.1.7601.17514) (11-19-2010)
2017-08-22 15:06:20.243   Screen size:  1600x900 (32bits) (60Hz), 1600x900 (32bits) (60Hz)
2017-08-22 15:06:20.243   Detecting hardware acceleration capabilities
2017-08-22 15:06:20.243   Detecting GPU PixelShader capabilities
2017-08-22 15:06:20.641   GPU PixelShader version: 5.0
2017-08-22 15:06:20.690   Checking for known buggy drivers
2017-08-22 15:06:20.690   Initializing default settings

I hope someone can solve this puzzle.

[]'s,
Carlos E.

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Wed Aug 23, 2017 3:25 pm

Try this version:
http://files2.codecguide.com/beta/K-Lite_Codec_Pack_1348_Mega.exe

It has some extra logging. Copy the last few lines of the log here.

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Wed Aug 23, 2017 8:26 pm

Hi version K-Lite_Codec_Pack_1345_Mega, K-Lite_Codec_Pack_1347_Mega and K-Lite_Codec_Pack_1348_Mega

Not work in Windows x64 install not open, case above.

Thanks
Maison

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Wed Aug 23, 2017 10:51 pm

Please copy the last few lines from the log file (from 1348). You can find the log in your temp folder (%temp%).

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Thu Aug 24, 2017 3:06 pm

Log complete

Code:
2017-08-24 11:01:38.933  Log opened. (Time zone: UTC-03:00)
2017-08-24 11:01:38.933  Setup version: Inno Setup version 5.5.9 (u)
2017-08-24 11:01:38.933  Original Setup EXE: C:\Users\Cliente\Downloads\K-Lite_Codec_Pack_1348_Mega.exe
2017-08-24 11:01:38.933  Setup command line: /SL5="$F039A,51025255,259072,C:\Users\Cliente\Downloads\K-Lite_Codec_Pack_1348_Mega.exe" /SPAWNWND=$A0366 /NOTIFYWND=$304EC
2017-08-24 11:01:38.933  Windows version: 6.1.7601 SP1  (NT platform: Yes)
2017-08-24 11:01:38.933  64-bit Windows: Yes
2017-08-24 11:01:38.933  Processor architecture: x64
2017-08-24 11:01:38.933  User privileges: Administrative
2017-08-24 11:01:38.942  64-bit install mode: No
2017-08-24 11:01:38.962  Created temporary directory: C:\Users\Cliente\AppData\Local\Temp\is-HN49N.tmp
2017-08-24 11:01:39.039  Extracting temporary file: C:\Users\Cliente\AppData\Local\Temp\is-HN49N.tmp\klcp_detect.dll
2017-08-24 11:01:39.142  Extracting temporary file: C:\Users\Cliente\AppData\Local\Temp\is-HN49N.tmp\klcp_detect2.dll
2017-08-24 11:01:39.179  Extracting temporary file: C:\Users\Cliente\AppData\Local\Temp\is-HN49N.tmp\mpciconlib_classic.dll
2017-08-24 11:01:39.314  Validating if important DirectShow components are working correctly.
2017-08-24 11:01:39.343  Detecting if an old version of the K-Lite Codec Pack is currently installed.
2017-08-24 11:01:39.343  Detecting if other codec packs are installed.
2017-08-24 11:01:39.351  Detecting if there are any codecs or filters installed that are known to be troublemakers.
2017-08-24 11:01:39.352  Detecting existing codecs and filters.
2017-08-24 11:01:39.586  CPU capabilities: MMX=1,SSE=1,SSE2=1,SSE3=1,SSSE3=1,SSE41=1,SSE42=1,AVX=1,AVX2=1
2017-08-24 11:01:39.586  Checking hardware and driver details.
2017-08-24 11:01:39.623  Video card:  Intel(R) HD Graphics 530
                          VendorID: 8086, DeviceID: 1912
                          Video mem:    1024 MB
                          Video driver: igdumdim64.dll (Version 21.20.16.4565) (12-10-2016)
2017-08-24 11:01:39.634  Audio device: Realtek High Definition Audio
                          VendorID: 10ec, DeviceID: 0887, SubSys: 104386c7
                          Audio driver: RTKVHD64.sys (Version 6.0.1.7982) (11-8-2016)
2017-08-24 11:01:39.634  Screen size:  1920x1080 (32bits) (60Hz)
2017-08-24 11:01:39.634  Detecting hardware acceleration capabilities
2017-08-24 11:01:39.634  Detecting GPU PixelShader capabilities
2017-08-24 11:01:39.967  GPU PixelShader version: 5.0
2017-08-24 11:01:40.379  Checking for known buggy drivers
2017-08-24 11:01:40.379  Initializing default settings
2017-08-24 11:01:40.379  test1

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Thu Aug 24, 2017 5:10 pm

It seems to hang while detecting Windows speaker configuration settings. I have no idea why this happens.

Did you recently update sound drivers?
Does it also hang if you temporarily disable your virus scanner?

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Thu Aug 24, 2017 6:32 pm

All motherboards are asus.

I use speak in front went back to the same problem. I went back to the same problem.

This pc came with the standard drive nothing updated.

Sorry my bad Enghish

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Thu Aug 24, 2017 7:11 pm


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I have the same problem too. tambem tenho o mesmo problema

Post by marcosmala on Fri Aug 25, 2017 3:16 pm

I'm Marcos here from Brazil.

Hello, I am facing this same problem, the installer does not respond and I have to close it in the task manager, I tried to install old versions but the result is the same.,already tried all the procedures that posted here in this topic and did not solve my problem, my drivers are all up to date, I have deactivated antivirus, ja I tried everything and it does not work, please some solution that really solves this problem of mine?

I also tried with this version mentioned here , and did not have any effect, I continue with the same problem ...
Here is the two logs.


Code:
2017-08-25 10:57:15.172   Log opened. (Time zone: UTC-03:00)
2017-08-25 10:57:15.173   Setup version: Inno Setup version 5.5.9 (u)
2017-08-25 10:57:15.173   Original Setup EXE: C:\Users\Marcos Rocha\Downloads\K-Lite_Codec_Pack_1348_Mega.exe
2017-08-25 10:57:15.173   Setup command line: /SL5="$40278,51118714,259072,C:\Users\Marcos Rocha\Downloads\K-Lite_Codec_Pack_1348_Mega.exe"
2017-08-25 10:57:15.173   Windows version: 6.1.7601 SP1  (NT platform: Yes)
2017-08-25 10:57:15.173   64-bit Windows: Yes
2017-08-25 10:57:15.173   Processor architecture: x64
2017-08-25 10:57:15.173   User privileges: Administrative
2017-08-25 10:57:15.246   64-bit install mode: No
2017-08-25 10:57:15.252   Created temporary directory: C:\Users\MARCOS~1\AppData\Local\Temp\is-PGR2L.tmp
2017-08-25 10:57:15.537   Extracting temporary file: C:\Users\MARCOS~1\AppData\Local\Temp\is-PGR2L.tmp\klcp_detect.dll
2017-08-25 10:57:15.603   Extracting temporary file: C:\Users\MARCOS~1\AppData\Local\Temp\is-PGR2L.tmp\klcp_detect2.dll
2017-08-25 10:57:15.612   Extracting temporary file: C:\Users\MARCOS~1\AppData\Local\Temp\is-PGR2L.tmp\mpciconlib_classic.dll
2017-08-25 10:57:16.126   Validating if important DirectShow components are working correctly.
2017-08-25 10:57:16.128   Detecting if an old version of the K-Lite Codec Pack is currently installed.
2017-08-25 10:57:16.128   Detecting if other codec packs are installed.
2017-08-25 10:57:16.137   Detecting if there are any codecs or filters installed that are known to be troublemakers.
2017-08-25 10:57:16.139   Detecting existing codecs and filters.
2017-08-25 10:57:17.804   CPU capabilities: MMX=1,SSE=1,SSE2=1,SSE3=1,SSSE3=1,SSE41=0,SSE42=0,AVX=0,AVX2=0
2017-08-25 10:57:17.804   Checking hardware and driver details.
2017-08-25 10:57:17.822   Video card 1: ATI Radeon HD 4300/4500 Series
                          VendorID: 1002, DeviceID: 954f
                          Video mem:    256 MB
                          Video driver: aticfx64.dll (Version 8.970.100.1100) (4-29-2013)
                          Video card 2: NVIDIA GeForce 210
                          VendorID: 10de, DeviceID: 0a65
                          Video mem:    1024 MB
                          Video driver: nvd3dumx.dll (Version 21.21.13.4201) (11-14-2016)
2017-08-25 10:57:17.822   Audio device: Realtek High Definition Audio
                          VendorID: 10ec, DeviceID: 0662
                          Audio driver: RTKVHD64.sys (Version 6.0.1.8186) (6-14-2017)
2017-08-25 10:57:17.823   Screen size:  1600x900 (32bits) (60Hz)
2017-08-25 10:57:17.824   Detecting hardware acceleration capabilities
2017-08-25 10:57:17.824   Detecting GPU PixelShader capabilities
2017-08-25 10:57:21.961   GPU PixelShader version: 4.0
2017-08-25 10:57:22.041   Found nvcuvid.dll version 7.17.13.4201
2017-08-25 10:57:22.041   Checking for known buggy drivers
2017-08-25 10:57:22.041   Initializing default settings
2017-08-25 10:57:22.041   test1
2017-08-25 10:57:22.041   Detecting Windows speaker configuration





Code:
2017-08-25 10:44:16.442   Log opened. (Time zone: UTC-03:00)
2017-08-25 10:44:16.443   Setup version: Inno Setup version 5.5.9 (u)
2017-08-25 10:44:16.443   Original Setup EXE: C:\Users\Marcos Rocha\Downloads\K-Lite_Codec_Pack_1340_Mega.exe
2017-08-25 10:44:16.443   Setup command line: /SL5="$70750,49328636,259072,C:\Users\Marcos Rocha\Downloads\K-Lite_Codec_Pack_1340_Mega.exe"
2017-08-25 10:44:16.443   Windows version: 6.1.7601 SP1  (NT platform: Yes)
2017-08-25 10:44:16.443   64-bit Windows: Yes
2017-08-25 10:44:16.443   Processor architecture: x64
2017-08-25 10:44:16.443   User privileges: Administrative
2017-08-25 10:44:16.462   64-bit install mode: No
2017-08-25 10:44:16.468   Created temporary directory: C:\Users\MARCOS~1\AppData\Local\Temp\is-2BNQ1.tmp
2017-08-25 10:44:16.547   Extracting temporary file: C:\Users\MARCOS~1\AppData\Local\Temp\is-2BNQ1.tmp\klcp_detect.dll
2017-08-25 10:44:16.556   Extracting temporary file: C:\Users\MARCOS~1\AppData\Local\Temp\is-2BNQ1.tmp\klcp_detect2.dll
2017-08-25 10:44:16.567   Extracting temporary file: C:\Users\MARCOS~1\AppData\Local\Temp\is-2BNQ1.tmp\mpciconlib_classic.dll
2017-08-25 10:44:17.292   Validating if important DirectShow components are working correctly.
2017-08-25 10:44:17.295   Detecting if an old version of the K-Lite Codec Pack is currently installed.
2017-08-25 10:44:17.295   Detecting if other codec packs are installed.
2017-08-25 10:44:17.304   Detecting if there are any codecs or filters installed that are known to be troublemakers.
2017-08-25 10:44:17.306   Detecting existing codecs and filters.
2017-08-25 10:44:19.887   CPU does not support SSE 4.1
2017-08-25 10:44:19.887   Checking hardware and driver details.
2017-08-25 10:44:19.898   Video card 1: ATI Radeon HD 4300/4500 Series
                          VendorID: 1002, DeviceID: 954f
                          Video mem:    256 MB
                          Video driver: aticfx64.dll (Version 8.970.100.1100) (4-29-2013)
                          Video card 2: NVIDIA GeForce 210
                          VendorID: 10de, DeviceID: 0a65
                          Video mem:    1024 MB
                          Video driver: nvd3dumx.dll (Version 21.21.13.4201) (11-14-2016)
2017-08-25 10:44:19.899   Audio device: Realtek High Definition Audio
                          VendorID: 10ec, DeviceID: 0662
                          Audio driver: RTKVHD64.sys (Version 6.0.1.8186) (6-14-2017)
2017-08-25 10:44:19.899   Screen size:  1360x768 (32bits) (60Hz)
2017-08-25 10:44:19.899   Detecting hardware acceleration capabilities
2017-08-25 10:44:19.899   Detecting GPU PixelShader capabilities
2017-08-25 10:44:21.076   GPU PixelShader version: 4.0
2017-08-25 10:44:21.152   Found nvcuvid.dll version 7.17.13.4201
2017-08-25 10:44:21.152   Checking for known buggy drivers
2017-08-25 10:44:21.152   Initializing default settings

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Fri Aug 25, 2017 4:26 pm

You all are from Brazil. Some other program must be interfering with the installation. Something that you all have installed. Perhaps banking software? There was someone else here recently where such software caused crashes in MPC-HC.

Download Process Explorer:
https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

If you click on the K-Lite installer process, then it should show all files that it has loaded. Check if there are any DLL files loaded that don't belong to Microsoft.
If you right-click on the process, select Properties, then Threads, you can see where it hangs. Make a screenshot.
(there are four processes, look at the bottom one)

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Fri Aug 25, 2017 7:38 pm

Log here new version

Code:
2017-08-25 15:31:58.751  Log opened. (Time zone: UTC-03:00)
2017-08-25 15:31:58.751  Setup version: Inno Setup version 5.5.9 (u)
2017-08-25 15:31:58.751  Original Setup EXE: C:\Users\Cliente\Downloads\K-Lite_Codec_Pack_1348_Mega (1).exe
2017-08-25 15:31:58.751  Setup command line: /SL5="$40664,51118714,259072,C:\Users\Cliente\Downloads\K-Lite_Codec_Pack_1348_Mega (1).exe" /SPAWNWND=$306A0 /NOTIFYWND=$90594
2017-08-25 15:31:58.751  Windows version: 6.1.7601 SP1  (NT platform: Yes)
2017-08-25 15:31:58.751  64-bit Windows: Yes
2017-08-25 15:31:58.751  Processor architecture: x64
2017-08-25 15:31:58.751  User privileges: Administrative
2017-08-25 15:31:58.763  64-bit install mode: No
2017-08-25 15:31:58.774  Created temporary directory: C:\Users\Cliente\AppData\Local\Temp\is-46TV7.tmp
2017-08-25 15:31:58.999  Extracting temporary file: C:\Users\Cliente\AppData\Local\Temp\is-46TV7.tmp\klcp_detect.dll
2017-08-25 15:31:59.152  Extracting temporary file: C:\Users\Cliente\AppData\Local\Temp\is-46TV7.tmp\klcp_detect2.dll
2017-08-25 15:31:59.190  Extracting temporary file: C:\Users\Cliente\AppData\Local\Temp\is-46TV7.tmp\mpciconlib_classic.dll
2017-08-25 15:31:59.604  Validating if important DirectShow components are working correctly.
2017-08-25 15:31:59.877  Detecting if an old version of the K-Lite Codec Pack is currently installed.
2017-08-25 15:31:59.877  Detecting if other codec packs are installed.
2017-08-25 15:31:59.880  Detecting if there are any codecs or filters installed that are known to be troublemakers.
2017-08-25 15:31:59.880  Detecting existing codecs and filters.
2017-08-25 15:32:03.005  CPU capabilities: MMX=1,SSE=1,SSE2=1,SSE3=1,SSSE3=1,SSE41=1,SSE42=1,AVX=1,AVX2=1
2017-08-25 15:32:03.005  Checking hardware and driver details.
2017-08-25 15:32:03.087  Video card:  Intel(R) HD Graphics 530
                          VendorID: 8086, DeviceID: 1912
                          Video mem:    1024 MB
                          Video driver: igdumdim64.dll (Version 21.20.16.4565) (12-10-2016)
2017-08-25 15:32:03.087  Audio device: Realtek High Definition Audio
                          VendorID: 10ec, DeviceID: 0887, SubSys: 104386c7
                          Audio driver: RTKVHD64.sys (Version 6.0.1.7982) (11-8-2016)
2017-08-25 15:32:03.087  Screen size:  1920x1080 (32bits) (60Hz)
2017-08-25 15:32:03.087  Detecting hardware acceleration capabilities
2017-08-25 15:32:03.087  Detecting GPU PixelShader capabilities
2017-08-25 15:32:05.088  GPU PixelShader version: 5.0
2017-08-25 15:32:06.357  Checking for known buggy drivers
2017-08-25 15:32:06.357  Initializing default settings
2017-08-25 15:32:06.357  Detecting Windows speaker configuration

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Fri Aug 25, 2017 7:43 pm




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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Fri Aug 25, 2017 7:45 pm



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Re: I can't install K-Lite Codec Pack in a PC

Post by notcyf on Fri Aug 25, 2017 11:20 pm

Never seen that dll get loaded into anything before, so i went off to search.

From what i've seen gbpinj.dll seems to be G-buster browser defense, and is considered PUP software/malware.

This is what is 99% likely interfering with the installation. This is backed by the fact that when you're searching for the .dll on Google, it shows a lot Brazilian results.

Get rid of it.

Since i don't know Brazilian/Portuguese i'm not sure if this will work, but looking at the images this is a valid way of getting rid of it: https://www.oficinadanet.com.br/post/15805-como-remover-o-g-buster-browser-defense

Good luck!

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Sat Aug 26, 2017 12:02 am

This plugin is mandatory for the bank, I hate it, I have installed plugin g-buster in install Windows 10 with the same plugin and k-lite work install and update. I have in pc G-defender see log Windows 10

Code:
2017-08-19 17:46:03.855  Log opened. (Time zone: UTC-03:00)
2017-08-19 17:46:03.855  Setup version: Inno Setup version 5.5.9 (u)
2017-08-19 17:46:03.855  Original Setup EXE: C:\Users\Users\Downloads\Programs\K-Lite_Codec_Pack_1345_Mega.exe
2017-08-19 17:46:03.855  Setup command line: /SL5="$706FC,51000553,259072,C:\Users\Users\Downloads\Programs\K-Lite_Codec_Pack_1345_Mega.exe" /SPAWNWND=$406FE /NOTIFYWND=$406BE
2017-08-19 17:46:03.855  Windows version: 10.0.15063  (NT platform: Yes)
2017-08-19 17:46:03.855  64-bit Windows: Yes
2017-08-19 17:46:03.855  Processor architecture: x64
2017-08-19 17:46:03.855  User privileges: Administrative
2017-08-19 17:46:03.870  64-bit install mode: No
2017-08-19 17:46:03.870  Created temporary directory: C:\Users\Users\AppData\Local\Temp\is-0UNPA.tmp
2017-08-19 17:46:03.886  Extracting temporary file: C:\Users\Users\AppData\Local\Temp\is-0UNPA.tmp\klcp_detect.dll
2017-08-19 17:46:03.917  Extracting temporary file: C:\Users\Users\AppData\Local\Temp\is-0UNPA.tmp\klcp_detect2.dll
2017-08-19 17:46:03.949  Extracting temporary file: C:\Users\Users\AppData\Local\Temp\is-0UNPA.tmp\mpciconlib_classic.dll
2017-08-19 17:46:04.042  Validating if important DirectShow components are working correctly.
2017-08-19 17:46:04.042  Detecting if an old version of the K-Lite Codec Pack is currently installed.
2017-08-19 17:46:04.042  Detecting if other codec packs are installed.
2017-08-19 17:46:04.058  Detecting if there are any codecs or filters installed that are known to be troublemakers.
2017-08-19 17:46:04.058  Detecting existing codecs and filters.
2017-08-19 17:46:04.074  CPU supports SSE 4.1
2017-08-19 17:46:04.074  Checking hardware and driver details.
2017-08-19 17:46:04.089  Video card 1: Intel(R) HD Graphics 620
                          VendorID: 8086, DeviceID: 5916, SubSys: 108f1025
                          Video mem:    1024 MB
                          Video driver: igdumdim64.dll (Version 21.20.16.4599) (2-1-2017)
                          Video card 2: NVIDIA GeForce 940MX
                          VendorID: 10de, DeviceID: 179c, SubSys: 108f1025
                          Video mem:    4096 MB
                          Video driver: nvldumdx.dll (Version 22.21.13.8528) (8-9-2017) (NV 385.28)
2017-08-19 17:46:04.089  Audio device: Áudio Intel(R) para telas
                          VendorID: 8086, DeviceID: 280b, SubSys: 80860101
                          Audio driver: IntcDAud.sys (Version 10.22.1.97) (12-1-2016)
2017-08-19 17:46:04.089  Screen size:  1366x768 (32bits) (60Hz), 1920x1080 (32bits) (59Hz)
2017-08-19 17:46:04.089  Detecting hardware acceleration capabilities
2017-08-19 17:46:04.089  Detecting GPU PixelShader capabilities
2017-08-19 17:46:04.152  GPU PixelShader version: 5.0
2017-08-19 17:46:04.183  Found nvcuvid.dll version 7.17.13.8528
2017-08-19 17:46:04.183  Checking for known buggy drivers
2017-08-19 17:46:04.183  Initializing default settings
2017-08-19 17:46:04.199  Detecting known players.
2017-08-19 17:46:04.214  C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2017-08-19 17:46:04.214  C:\Program Files\Windows Media Player\wmplayer.exe
2017-08-19 17:46:04.214  C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64_nvo.exe
2017-08-19 17:46:04.214  AppX6eg8h5sxqq90pv53845wmnbewywdqq5h
2017-08-19 17:46:04.214  InitializeSetup complete
2017-08-19 17:46:04.527  Extracting temporary file: C:\Users\Users\AppData\Local\Temp\is-0UNPA.tmp\mpc_logo.bmp
2017-08-19 17:46:11.893  Performing pre-install tasks.
2017-08-19 17:46:13.377  Checking running processes.
2017-08-19 17:46:13.377  Analyzing existing files
2017-08-19 17:46:14.221  Unregistering file: c:\program files (x86)\k-lite codec pack\icaros\32-bit\icarosthumbnailprovider.dll
2017-08-19 17:46:14.221  Spawning 32-bit RegSvr32: "C:\Windows\system32\regsvr32.exe" /u /s "c:\program files (x86)\k-lite codec pack\icaros\32-bit\icarosthumbnailprovider.dll"
2017-08-19 17:46:14.956  Unregistering file: c:\program files (x86)\k-lite codec pack\icaros\64-bit\icarosthumbnailprovider.dll
2017-08-19 17:46:14.956  Spawning 64-bit RegSvr32: "C:\Windows\system32\regsvr32.exe" /u /s "c:\program files (x86)\k-lite codec pack\icaros\64-bit\icarosthumbnailprovider.dll"
2017-08-19 17:46:15.487  Unregistering file: C:\Program Files (x86)\K-Lite Codec Pack\Icaros\32-bit\IcarosPropertyHandler.dll
2017-08-19 17:46:15.487  Spawning 32-bit RegSvr32: "C:\Windows\system32\regsvr32.exe" /u /s "C:\Program Files (x86)\K-Lite Codec Pack\Icaros\32-bit\IcarosPropertyHandler.dll"
2017-08-19 17:46:16.096  Unregistering file: C:\Program Files (x86)\K-Lite Codec Pack\Icaros\64-bit\IcarosPropertyHandler.dll
2017-08-19 17:46:16.112  Spawning 64-bit RegSvr32: "C:\Windows\system32\regsvr32.exe" /u /s "C:\Program Files (x86)\K-Lite Codec Pack\Icaros\64-bit\IcarosPropertyHandler.dll"
2017-08-19 17:46:16.643  Starting the installation process.
2017-08-19 17:46:16.675  Directory for uninstall files: C:\Program Files (x86)\K-Lite Codec Pack
2017-08-19 17:46:16.675  Will append to existing uninstall log: C:\Program Files (x86)\K-Lite Codec Pack\unins000.dat
2017-08-19 17:46:16.690  -- File entry --
2017-08-19 17:46:16.690  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\unins000.exe
2017-08-19 17:46:16.690  Time stamp of our file: 2017-08-19 17:46:03.386
2017-08-19 17:46:16.690  Dest file exists.
2017-08-19 17:46:16.690  Time stamp of existing file: 2017-08-06 22:35:07.033
2017-08-19 17:46:16.690  Version of our file: 51.1052.0.0
2017-08-19 17:46:16.987  Version of existing file: 51.1052.0.0
2017-08-19 17:46:16.987  Installing the file.
2017-08-19 17:46:17.003  Uninstaller requires administrator: Yes
2017-08-19 17:46:17.206  Leaving temporary file in place for now.
2017-08-19 17:46:17.206  -- File entry --
2017-08-19 17:46:17.206  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\Info\contents.rtf
2017-08-19 17:46:17.206  Time stamp of our file: 2017-08-18 07:00:00.000
2017-08-19 17:46:17.206  Dest file exists.
2017-08-19 17:46:17.206  Time stamp of existing file: 2017-08-03 07:00:00.000
2017-08-19 17:46:17.206  Installing the file.
2017-08-19 17:46:17.222  Successfully installed the file.
2017-08-19 17:46:17.222  -- File entry --
2017-08-19 17:46:17.222  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpciconlib.dll
2017-08-19 17:46:17.222  Time stamp of our file: 2014-07-10 10:48:40.000
2017-08-19 17:46:17.222  Dest file exists.
2017-08-19 17:46:17.222  Time stamp of existing file: 2014-07-10 10:48:40.000
2017-08-19 17:46:17.222  Installing the file.
2017-08-19 17:46:17.300  Successfully installed the file.
2017-08-19 17:46:17.300  -- File entry --
2017-08-19 17:46:17.300  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\Tools\CodecTweakTool.exe
2017-08-19 17:46:17.300  Time stamp of our file: 2017-08-18 07:00:00.000
2017-08-19 17:46:17.300  Dest file exists.
2017-08-19 17:46:17.300  Time stamp of existing file: 2017-08-03 07:00:00.000
2017-08-19 17:46:17.300  Installing the file.
2017-08-19 17:46:17.503  Successfully installed the file.
2017-08-19 17:46:17.503  -- File entry --
2017-08-19 17:46:17.503  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\Tools\CodecTweakTool-0.bin
2017-08-19 17:46:17.503  Time stamp of our file: 2017-08-18 07:00:00.000
2017-08-19 17:46:17.503  Dest file exists.
2017-08-19 17:46:17.503  Time stamp of existing file: 2017-08-03 07:00:00.000
2017-08-19 17:46:17.503  Installing the file.
2017-08-19 17:46:17.503  Successfully installed the file.
2017-08-19 17:46:17.503  -- File entry --
2017-08-19 17:46:17.503  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\Tools\CodecTweakTool-1.bin
2017-08-19 17:46:17.503  Time stamp of our file: 2017-08-18 07:00:00.000
2017-08-19 17:46:17.503  Dest file exists.
2017-08-19 17:46:17.503  Time stamp of existing file: 2017-08-03 07:00:00.000
2017-08-19 17:46:17.503  Installing the file.
2017-08-19 17:46:17.519  Successfully installed the file.
2017-08-19 17:46:17.519  -- File entry --
2017-08-19 17:46:17.519  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\Tools\SetACL_x86.exe
2017-08-19 17:46:17.519  Time stamp of our file: 2010-12-02 17:30:34.000
2017-08-19 17:46:17.519  Dest file exists.
2017-08-19 17:46:17.519  Time stamp of existing file: 2010-12-02 17:30:34.000
2017-08-19 17:46:17.519  Version of our file: 2.1.3.0
2017-08-19 17:46:17.550  Version of existing file: 2.1.3.0
2017-08-19 17:46:17.550  Same version. Skipping.
2017-08-19 17:46:17.550  -- File entry --
2017-08-19 17:46:17.550  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\Tools\SetACL_x64.exe
2017-08-19 17:46:17.550  Time stamp of our file: 2010-12-10 12:42:50.000
2017-08-19 17:46:17.550  Dest file exists.
2017-08-19 17:46:17.550  Time stamp of existing file: 2010-12-10 12:42:50.000
2017-08-19 17:46:17.550  Version of our file: 2.1.3.0
2017-08-19 17:46:17.581  Version of existing file: 2.1.3.0
2017-08-19 17:46:17.581  Same version. Skipping.
2017-08-19 17:46:17.581  -- File entry --
2017-08-19 17:46:17.581  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\Lang\mpcresources.ar.dll
2017-08-19 17:46:17.581  Time stamp of our file: 2017-08-18 06:00:00.000
2017-08-19 17:46:17.581  Dest file exists.
2017-08-19 17:46:17.581  Time stamp of existing file: 2017-08-03 06:00:00.000
2017-08-19 17:46:17.581  Installing the file.
2017-08-19 17:46:17.644  Successfully installed the file.
2017-08-19 17:46:17.644  -- File entry --
2017-08-19 17:46:17.644  Dest filename: C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\Lang\mpcresources.be.dll
2017-08-19 17:46:17.644  Time stamp of our file: 2017-08-18 06:00:00.000
2017-08-19 17:46:17.644  Dest file exists.
2017-08-19 17:46:17.644  Time stamp of existing file: 2017-08-03 06:00:00.000
2017-08-19 17:46:17.644  Installing the file.
2017-08-19 17:46:17.659  Successfully installed the file.

maisonmdsgreen

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Sat Aug 26, 2017 12:47 am

Maybe you have a different version of that plugin on your other computer. Check if you can update it. That plugin is likely to also cause problems with other software. If possible report the problem to your bank or the maker of the plugin. They really need to fix this.

Can you tell me the location of the gbpinj.dll file on the computer, and its version (on both computers)? Then maybe a warning can be added to the installer in case an incompatible version is found.

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Sat Aug 26, 2017 1:54 am

C:\Program Files (x86)\GbPlugin and C:\Program Files\Diebold\Warsaw

In Windows 10 is 3.10.3.0

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Sat Aug 26, 2017 12:54 pm

In PC Windows is 3.10.3.0 version = windows 10

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Sat Aug 26, 2017 2:17 pm

And which version on the Windows 7 PC?

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Sat Aug 26, 2017 7:51 pm

All is Windows 7 x64 Home Premium

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Re: I can't install K-Lite Codec Pack in a PC

Post by maisonmdsgreen on Mon Aug 28, 2017 11:23 pm

Remove warsay and G-buster browser defense install sucess, what step for send devenlop G-buster browser defense for fix problem?

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Re: I can't install K-Lite Codec Pack in a PC

Post by notcyf on Tue Aug 29, 2017 12:11 pm

maisonmdsgreen wrote:Remove warsay and G-buster browser defense install sucess, what step for send devenlop G-buster browser defense for fix problem?

I don't know who the developers are, but if your bank makes use of it, contact them, ask them for the support email of the developers of G-buster browser defense, unless you can find them on your own. Tell them there's a bug in G-buster browser defense causing certain software installation utilities to break and fail installing due to their plugin DLL injecting itself into said installers.

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Re: I can't install K-Lite Codec Pack in a PC

Post by Admin on Tue Aug 29, 2017 3:37 pm

You could direct them to this topic. It contains enough information for them to reproduce the problem.

The freeze occurs when executing this code, which are just some simple Windows API calls:
Code:
DWORD __stdcall GetSpeakerConfig(void)
{
    DWORD dwSpeakerConfig;
    IDirectSound *pDS;
    HRESULT hr = DirectSoundCreate(NULL, &pDS, NULL);
    if (hr == DS_OK) {
        hr = pDS->GetSpeakerConfig(&dwSpeakerConfig);
        if (hr == DS_OK) {
            return (dwSpeakerConfig & 0xFF);
        }
        pDS->Release();
    }
    return 0;
}

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Successfully installed / Instalado com sucesso

Post by marcosmala on Wed Aug 30, 2017 11:12 pm

Hello, I have managed to solve the problem, removing Diebold Warsaw, I had to uninstall because it is not possible to kill the process.
(I installed it again) I used iobit uninstaler ... now it works perfectly ... thanks to the ADMS for the help ...

I think it's very strange, I do not install it because I've always used gbuster and I've never had this kind of problem, in doubt, I temporarily disabled the antivirus ....
But now everything is working perfectly ...
Installed and updated to version 13.4.9 ...

Olá, pessoal consegui resolver, removendo o Diebold Warsaw, Tive que desinstalar, pois não é posssivel matar o processo.
( Ja reisntalei ) utilizei o iobit uninstaler... agora esta funcioando perfeitamente...obrigado aos ADMS pela ajuda...
Acho muito estranho , não instalar pois sempre usei o gbuster e nunca tive esse tipo de problema, na duvida desativei temporariamente o antivirus....
Mas agora esta tudo funcionando perfeitamente...
Instalado e atualizado para a versão 13.4.9...
Very Happy Very Happy Very Happy


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Re: I can't install K-Lite Codec Pack in a PC

Post by ca70du on Thu Aug 31, 2017 5:40 pm

So, the G-Buster strikes again! That is not its first issue. This time, it is very strange: K-Lite installer freezes when checking the speaker; the issue does occur randomly, PCs with same Windows version and config may have it or not.

G-Buster is garbage, it degrades the PC's performance, but it is necessary to use the internet banking of some Brazilian banks such as Banco do Brasil, CEF, Santander Brasil. As if it were not enough, now there is a Linux version.

Without G-Buster, I did reinstall K-Lite. Unfortunately, I probably will have to install G-Buster again.

Thanks to all!

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