MPC-HC can't find any subtitle from OpenSubtitles

View previous topic View next topic Go down

MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Thu Jan 19, 2017 6:01 pm

My MPC-HC find subtitles from all providers with the exception of the OpenSubtitles.

Anyone know what could it be?

My installed version of K-Lite is 12.8.0. I already tried reinstall and nothing.

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Thu Jan 19, 2017 7:31 pm

Can you give an example of a file for which it can't find subtitles? Preferably something I can easily download from a torrent or newsgroup.

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Thu Jan 19, 2017 7:48 pm

Example: The.Revenant.2015.1080p.BluRay.x264-SPARKS, Legend.2015.1080p.BluRay.X264-AMIABLE

I tested with many others releases and nothing. Only OpenSubtitles didn't find anything.

The funny thing is why only OpenSubtitles can't find anything. It's bothering me so hard.

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Thu Jan 19, 2017 10:12 pm

OpenSubtitles works based on a hash value generated from first part of the file. So it works even if file was renamed. Downside is that it may fail if file was modified. The other search engines work purely based on file name.

I am downloading now.

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Thu Jan 19, 2017 11:24 pm

It began to happen sometime ago even before newer versions of MPC-HC. It's possible that firewall or something like that is blocking just the OpenSubtitles database?

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Fri Jan 20, 2017 12:24 am

It is unlikely that your firewall is only blocking OpenSubtitles and not the other ones. But it is possible that OpenSubitles is blocking your IP address. Perhaps you use VPN?

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Fri Jan 20, 2017 12:35 am

Just a domestic group in a home network. That counts?

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Fri Jan 20, 2017 12:43 am

That should be ok. Does manually downloading from the opensubtitles.org website work?

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by freshcoffee on Fri Jan 20, 2017 12:52 am

I have the same problem as well..


Last edited by freshcoffee on Fri Jan 20, 2017 12:59 am; edited 1 time in total

freshcoffee

Posts : 6
Join date : 2017-01-03

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Fri Jan 20, 2017 12:54 am

Admin wrote:That should be ok. Does manually downloading from the opensubtitles.org website work?
Yes. It works fine.

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Fri Jan 20, 2017 1:13 am

I have just tested "The.Revenant.2015.1080p.BluRay.x264-SPARKS" and MPC-HC successfully found subtitles on OpenSubtitles.

In case you have setup a username/password for Opensubtitles in MPC-HC options, try resetting the settings.

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Fri Jan 20, 2017 1:31 am

With or without username/password it doesn't work. That's is sooo straaange!!

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Fri Jan 20, 2017 1:26 pm

Unfortunately, MPC-HC does not display the cause of the failure.

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Fri Jan 20, 2017 1:38 pm

I've tried to reset the IP Adress and still not working.

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Fri Jan 20, 2017 1:42 pm

In this post: http://codecs.forumotion.net/t2454-mpc-hc-fails-to-download-subtitles-from-opensubtitles-using-account the member Xemidra posted a Log. Perhaps maybe that log can help me?

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Fri Jan 20, 2017 2:48 pm

options > advanced > enable logging

It should create this file:
%appdata%\MPC-HC\subtitles.log

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Fri Jan 20, 2017 3:10 pm

What do you think?

Code:
13:07:49.964 - SubtitlesInfo::GetFileInfo: GetFileInfo(): Deducing video information from file path
filePath="D:\Mídia\Filmes\10.Cloverfield.Lane.2016.1080p.BluRay.x264-SPARKS[rarbg]\10.Cloverfield.Lane.2016.1080p.BluRay.x264-SPARKS.mkv"
fileName="10.Cloverfield.Lane.2016.1080p.BluRay.x264-SPARKS"
fileExtension="mkv"
fileSize=3918044735
matchPattern=0
title="10 Cloverfield Lane"
country=""
year=2016
episode=""
seasonNumber=-1
episodeNumber=-1
title2=""
resolution="1080p"
format="BluRay"
audioCodec=""
videoCodec="x264"
releaseGroup="SPARKS"
discNumber=-1 (SubtitlesProviders.cpp:438)
13:07:50.215 - podnapisi::Hash: ()=00000001e9889e3f (SubtitlesProvider.cpp:730)
13:07:50.215 - podnapisi::Search: ("https://www.podnapisi.net/ppodnapisi/search?sXML=1&sAKA=1&sK=10%20Cloverfield%20Lane&sY=2016&sMH=00000001e9889e3f&sL=pt,en&page=1") (SubtitlesProvider.cpp:612)
13:07:50.465 - titlovi::Search: ("http://api.titlovi.com/xml_get_api.ashx?x-dev_api_id=X-DEV-DESKTOP_fie2a-a1Rsa-aHw4P&uiculture=en&forcefilename=true&mt=1&keyword=10%20Cloverfield%20Lane&year=2016&language=en") (SubtitlesProvider.cpp:786)
13:07:50.635 - OpenSubtitles::Login: ("")=NazekMQkRWhNJ2YHwi7GKGbaXH7 (SubtitlesProvider.cpp:96)
13:07:50.965 - ysubs::Search: ("https://yts.ag/api/v2/list_movies.json?query_term=10%20Cloverfield%20Lane") (SubtitlesProvider.cpp:917)
13:07:50.978 - OpenSubtitles::Hash: ()=00000001e9889e3f (SubtitlesProvider.cpp:117)
13:07:50.978 - OpenSubtitles::Search: ("{ sublanguageid="por,eng", moviehash="00000001e9889e3f", moviebytesize="8213012031", limit=500 }") (SubtitlesProvider.cpp:139)
13:07:50.986 - SubDB::Hash: ()=0dfbe8aa4c20b52e1b8bf3cb6cbdf193 (SubtitlesProvider.cpp:436)
13:07:50.986 - SubDB::Search: ("http://api.thesubdb.com/?action=search&hash=0dfbe8aa4c20b52e1b8bf3cb6cbdf193") (SubtitlesProvider.cpp:444)
13:07:52.549 - ysubs::Search: ("http://api.ysubs.com/subs/tt1576699") (SubtitlesProvider.cpp:938)
13:07:52.550 - ysubs::Search: ("http://api.ysubs.com/subs/tt1179933") (SubtitlesProvider.cpp:938)
13:07:52.553 - ysubs::Search: ("http://api.ysubs.com/subs/tt1422020") (SubtitlesProvider.cpp:938)
13:07:52.553 - ysubs::Search: ("http://api.ysubs.com/subs/tt1584016") (SubtitlesProvider.cpp:938)
13:07:52.554 - ysubs::Search: ("http://api.ysubs.com/subs/tt1434435") (SubtitlesProvider.cpp:938)
13:07:52.554 - ysubs::Search: ("http://api.ysubs.com/subs/tt1421051") (SubtitlesProvider.cpp:938)
13:07:52.555 - ysubs::Search: ("http://api.ysubs.com/subs/tt1484918") (SubtitlesProvider.cpp:938)
13:07:52.555 - ysubs::Search: ("http://api.ysubs.com/subs/tt1122614") (SubtitlesProvider.cpp:938)
13:07:52.555 - ysubs::Search: ("http://api.ysubs.com/subs/tt1454099") (SubtitlesProvider.cpp:938)
13:07:52.555 - ysubs::Search: ("http://api.ysubs.com/subs/tt1386925") (SubtitlesProvider.cpp:938)
13:07:52.555 - ysubs::Search: ("http://api.ysubs.com/subs/tt1634058") (SubtitlesProvider.cpp:938)
13:07:52.556 - ysubs::Search: ("http://api.ysubs.com/subs/tt1523483") (SubtitlesProvider.cpp:938)
13:07:52.556 - ysubs::Search: ("http://api.ysubs.com/subs/tt0940656") (SubtitlesProvider.cpp:938)
13:07:52.557 - ysubs::Search: ("http://api.ysubs.com/subs/tt1626645") (SubtitlesProvider.cpp:938)
13:07:52.557 - ysubs::Search: ("http://api.ysubs.com/subs/tt1518191") (SubtitlesProvider.cpp:938)
13:07:52.557 - ysubs::Search: ("http://api.ysubs.com/subs/tt1615885") (SubtitlesProvider.cpp:938)
13:07:52.558 - ysubs::Search: ("http://api.ysubs.com/subs/tt1492959") (SubtitlesProvider.cpp:938)
13:07:52.558 - ysubs::Search: ("http://api.ysubs.com/subs/tt1198101") (SubtitlesProvider.cpp:938)
13:07:52.559 - ysubs::Search: ("http://api.ysubs.com/subs/tt1302067") (SubtitlesProvider.cpp:938)
13:07:52.559 - ysubs::Search: ("http://api.ysubs.com/subs/tt1216520") (SubtitlesProvider.cpp:938)
13:08:06.335 - OpenSubtitles::LogOut: () (SubtitlesProvider.cpp:110)

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by Admin on Fri Jan 20, 2017 6:41 pm

Can you try with this version of MPC-HC:
sendspace.com mxbxbr
It has a little bit of extra logging.

Disable the other subtitle providers. If possible test with "The.Revenant.2015.1080p.BluRay.x264-SPARKS.mkv", so I can compare your log with mine.

Admin
Admin

Posts : 3276
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: MPC-HC can't find any subtitle from OpenSubtitles

Post by phoenix on Sat Jan 21, 2017 9:27 pm

I gave up already. This thing was overheating my head! hahaha

But thanks!

phoenix

Posts : 10
Join date : 2017-01-19

View user profile

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum