Problems with installation

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Problems with installation

Post by EdwardM on Mon Nov 21, 2016 3:15 pm

Hi!
I cannot install K-Lite_Codec_Pack_ 1255_Full (or K-Lite_Codec_Pack_ 1250_Mega).
The setup program ceases to work almost at once without any error messages.
After that log-file "Setup Log 2016-11-21 #001.txt" appears in the folder C:\Users\User\AppData\Local\Temp.
I tried to reinstall drivers for video and to clean the register by the CCleaner program.

Thanks!

Log file contents:

2016-11-21 07:50:08.039 Log opened. (Time zone: UTC+04:00)
2016-11-21 07:50:08.039 Setup version: Inno Setup version 5.5.9 (u)
2016-11-21 07:50:08.039 Original Setup EXE: U:\INSTALL\Klite\K-Lite_Codec_Pack_1255_Full.exe
2016-11-21 07:50:08.039 Setup command line: /SL5="$C089C,36317104,259072,U:\INSTALL\Klite\K-Lite_Codec_Pack_1255_Full.exe"
2016-11-21 07:50:08.039 Windows version: 6.1.7601 SP1 (NT platform: Yes)
2016-11-21 07:50:08.039 64-bit Windows: Yes
2016-11-21 07:50:08.039 Processor architecture: x64
2016-11-21 07:50:08.039 User privileges: Administrative
2016-11-21 07:50:08.048 64-bit install mode: No
2016-11-21 07:50:08.050 Created temporary directory: C:\Users\User\AppData\Local\Temp\is-8URT6.tmp
2016-11-21 07:50:08.055 Extracting temporary file: C:\Users\User\AppData\Local\Temp\is-8URT6.tmp\klcp_detect.dll
2016-11-21 07:50:08.070 Extracting temporary file: C:\Users\User\AppData\Local\Temp\is-8URT6.tmp\klcp_detect2.dll
2016-11-21 07:50:08.076 Extracting temporary file: C:\Users\User\AppData\Local\Temp\is-8URT6.tmp\mpciconlib_classic.dll
2016-11-21 07:50:08.162 Validating if important DirectShow components are working correctly.
2016-11-21 07:50:08.163 Detecting if an old version of the K-Lite Codec Pack is currently installed.
2016-11-21 07:50:08.163 Detecting if other codec packs are installed.
2016-11-21 07:50:08.166 Detecting if there are any codecs or filters installed that are known to be troublemakers.
2016-11-21 07:50:08.166 Detecting known players.
2016-11-21 07:50:08.167 Detecting existing codecs and filters.
2016-11-21 07:50:08.173 Checking hardware and driver details.
2016-11-21 07:50:08.176 Video card: Intel(R) HD Graphics 4000
VendorID: 8086, DeviceID: 0162
Video driver: igdumdim64.dll (Version 10.18.10.4276) (8-17-2015)
2016-11-21 07:50:08.176 Audio device: Устройство с поддержкой High Definition Audio
Audio driver: HdAudio.sys (Version 6.1.7601.17514) (11-19-2010)
2016-11-21 07:50:08.176 Screen size: 1920x1080 (32bits) (60Hz)
2016-11-21 07:50:08.181 CPU supports SSE 4.1
2016-11-21 07:50:08.181 Detecting GPU PixelShader capabilities
2016-11-21 07:50:08.190 GPU PixelShader version: 5.0
2016-11-21 07:50:08.190 Detecting hardware acceleration capabilities
2016-11-21 07:50:08.247 Checking for known buggy drivers

EdwardM

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Join date : 2016-11-21

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Re: Problems with installation

Post by Admin on Tue Nov 22, 2016 5:20 am

Try this version:
http://files2.codecguide.com/beta/K-Lite_Codec_Pack_1259_Full.exe

Post the last part of the log if it fails too.

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Re: Problems with installation

Post by EdwardM on Wed Nov 23, 2016 7:43 pm

I tried the following, before you sent the answer,. I installed old version 12.5.0 (it was installed successfully) at first. Then I installed version 12.5.5. I did not install version 12.5.9 as the problem was solved.
Thank you for your help!

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Re: Problems with installation

Post by Admin on Thu Nov 24, 2016 2:54 am

Could you test a clean install of 12.5.9? The installer behaves a bit different when updating. It would be interesting to see if it hangs and where. It must be some extremely rare problem, but would be nice to fix if it still happens.

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Re: Problems with installation

Post by Sponsored content Today at 7:11 pm


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