Why must I test my intelligence and persistence to get a simple stupid update?

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Why must I test my intelligence and persistence to get a simple stupid update?

Post by maverik on Wed May 25, 2016 7:13 pm

The people that distribute K-Lite Codec updates (and main installer, for that matter) treat their users with utter contempt when it comes to distribution of their downloads.

Why is it absolutely necessary to make any person click click click click click click click click there way to the download? It must be absolutely necessary, because otherwise it would not happen. The mechanics would be seen as completely stupid, making the creators of the process equally stupid. Simple as that.


I have given up ever doing anymore updates. The folks that engineered the latest sequence of hoops for me to jump through have rightly earned the title of MOST STUPID DOWNLOAD PROCESS ON THE INTERNET. EVER.

You fools can f%&k yourselves

maverik

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

Post by Admin on Thu May 26, 2016 3:41 am

You must be doing something wrong. The update checker opens the download page directly. There it is just ONE click to download the update installer, since the primary download mirror is a direct download. The regular installers will get direct downloads in the near future, so you don't need to go to an external download mirror.

If you are confused by ads, then you should really install an Ad Blocker. That will make your life a whole lot easier on the whole Internet.

What assholes like you don't realize is that it costs a LOT of time and money to provide this software FOR FREE and provide downloads FOR FREE. Running a website and download servers costs significant amounts of money and that is why ads are an unfortunate necessity. The amount of donations received in the past year was barely enough to buy a six-pack of beer, so we don't even ask for them anymore.

I am following your advice. Watching porn right now and really enjoying myself.

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

Post by maverik on Thu May 26, 2016 6:28 pm

Dear Admin
I did press the button on the dialogue to get the small installer, the update to what was installed. There were a number of options, including the full installer which I thought ridiculous, since I only installed K Lite on this laptop about 2 weeks ago. So the pain of drilling through similar pages of click-bait was fresh in my mind, which is why - when it happened all over again, and I was paying attention to the number of clicks required to get to a download - I decided it would be best to write, because Maybe - Possibly - there is a chance - the guys wanting us to update don't realise they are creating frustrated assholes.

Please take another look at the process you describe with much less pain than I endured, to get to a simple, minor update. I cannot think of any other product that makes the user jump as many hoops, so I figured Maybe - possibly - there is a chance - the guys behind this don't realise they are creating frustrated assholes.

Consider that Maybe - possibly - there is a chance - the guys behind this don't realise they are creating frustrated assholes in themselves, if they are in any way frustrated with the repetitive, verbose, likely unnecessary way I have decided to illustrate my point.

Now, I will return to xhamster myself Smile

maverik

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

Post by maverik on Thu May 26, 2016 6:40 pm

Dear Admin,
In a nutshell,
If I have taken the time to express that the download process was frustrating, Consider the possibility that It actually was. And further consider any streamlining that might be possible.

Thank You

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

Post by Admin on Fri May 27, 2016 2:28 am

Thanks for the more civilized reaction.

The update pack button should take you directly to http://codecguide.com/klcp_update.htm where download mirror 1 leads directly to the file. Not exactly difficult in my opinion.

A link to the complete installer is offered because some people actually prefer using that. The complete installer can also be use simply update the existing installation. All settings are even preserved! Size does not matter for these people. It is the benefit of having an installer that can also be used to re-install if needed or use on other computers.

Downloading the complete installers requires two extra steps. First to choose the desired variant (which not necessarily has to be the same as your current one). Second is download through an external mirror. Direct downloads are coming soon. But given the large amount of downloads, several (expensive) dedicated servers are needed.

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

Post by maverik on Fri May 27, 2016 3:08 pm

Hi, Thanks for the response
I think my issue was
> click from first dialogue advising an update to
>> http://www.codecguide.com/download_kl.htm
>>> Using download update to get here http://www.codecguide.com/klcp_update.htm
>>>> Mirror 2 to here https://www.download.hr/software-k-lite-codec-pack-update.html
>>>>> Trusted download at the bottom to this similar looking page
https://www.download.hr/software-k-lite-codec-pack-update.html

>>>>>> And finally the download link that works: Download K-Lite Codec Pack Update

Pretty sure there is a way to remove some of this fluff. I hope you do before a good number of otherwise happy customers do what I did, which is to disable the update checker from working.

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

Post by Admin on Sat May 28, 2016 12:52 am

Well, you have taken three unnecessary steps. Next time, click on the correct button and use the first mirror Wink

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Re: Why must I test my intelligence and persistence to get a simple stupid update?

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