Error with MPC Crash on Start after update from 1205 to 1207

View previous topic View next topic Go down

Error with MPC Crash on Start after update from 1205 to 1207

Post by BluePeer on Wed Apr 06, 2016 6:47 pm

Hey Guys i use k-lite for years never with problems but the update 1207 have make a issue

i hade install 1205 to update to the newest 1207 (prev 1203 or so)

after installed 1207 the MPCHC Crashs on every Video load
start install 1205 it works update back to 1207 it crashs
downgrade works and after 3 times update it crash instant after loading video file (starting without videoload (mpc.exe) works adter open videofile crash)
Hardware acceleration on/off crashs


on the Downgrade/reinstall (how you will call a uninstall and fresh install with default settings) it works good like the last years

System
Win10 Pro 64
Core i5 (Intel graphic disabled in UEFI)
Gforce 950



Have some on the same issue ?

BluePeer

Posts : 4
Join date : 2016-04-06

View user profile

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by Admin on Thu Apr 07, 2016 4:25 am

Does it show a crash dialog with details about the crashing module?

Admin
Admin

Posts : 2977
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by BluePeer on Thu Apr 07, 2016 5:30 pm

there will no "error" reasons show

in windows 10 event log at applications stand this

"

Name der fehlerhaften Anwendung: mpc-hc64.exe, Version: 1.7.10.130, Zeitstempel: 0x56ffed02
Name des fehlerhaften Moduls: mpc-hc64.exe, Version: 1.7.10.130, Zeitstempel: 0x56ffed02
Ausnahmecode: 0xc000041d (exception code)
Fehleroffset: 0x00000000006043b8 (fault offset)
ID des fehlerhaften Prozesses: 0x3fec
Startzeit der fehlerhaften Anwendung: 0x01d18fd5a458b535
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64.exe
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64.exe
Berichtskennung: a745f88f-ae0e-4fe5-bb39-9592aafcc93e
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
"

BluePeer

Posts : 4
Join date : 2016-04-06

View user profile

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by Admin on Fri Apr 08, 2016 2:20 am

Your virus scanner may be responsible. Try disabling it temporarily. It that helps, then submitting the file to your antivirus vendor may help to fix the problem. The reason why the older version works is because they have already added it to their list of safe applications.

Admin
Admin

Posts : 2977
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by BluePeer on Fri Apr 08, 2016 2:51 am

Interessting i have test it and right it look like that the F-Secure (test this software currently) have the problem with the new mpc by Opening files open mpc it self it makes no errors only on open video file crash

after deactivate all parts (there is a button in fsecure with this name)
it works (crazy)

My Reason Uninstall F-Secure stupid shity software

A Protection software that Kills my Apps and don't Log it or notify me is useless (by the way the rest looks like a Kids software 4+)

thanks Guys

BluePeer

Posts : 4
Join date : 2016-04-06

View user profile

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by Admin on Fri Apr 08, 2016 3:39 am

F-Secure has a known compatibility problem with MPC-HC. It is strange that it did not happen with the previous version, because the problem exists for a long time already.

To be precise the problem is related to the DeepGuard functionality of F-Secure. See here for more details:
https://drdump.com/Problem.aspx?ProblemID=166517
https://trac.mpc-hc.org/ticket/5561

My suggestion would be to contact F-Secure, so that they can whitelist the file.

Admin
Admin

Posts : 2977
Join date : 2011-06-17

View user profile http://codecs.forumotion.net

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by BluePeer on Fri Apr 08, 2016 4:17 am

that was the first after install to report the crashes and report that safe does not notify that he kills the apps

answer "hm You are the first on this world with that problem all others works fine with no problems" ^^

we have setup a diag with logs and send them we will see
f-secure uninstall was the better way i think

i don't need software that make thinks without asking or notify me
trash software going into trash

thanks for your help for solving my problem

BluePeer

Posts : 4
Join date : 2016-04-06

View user profile

Back to top Go down

Re: Error with MPC Crash on Start after update from 1205 to 1207

Post by Sponsored content Today at 5:43 pm


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum