"FLASH:srcnotfound" error in Firefox but not Chrome

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"FLASH:srcnotfound" error in Firefox but not Chrome

Post by jack6128 on Sun Feb 28, 2016 9:42 am

Windows XP SP3
Firefox 44
Shockwave Flash 20.0.0.306 installed as Firefox plugin
OpenH264 Video Codec 1.5.3 installed as Firefox plugin
No codec packs installed
ASUS P5Q MB
Intel Core 2 Quad Q8200
NVIDIA GeForce 9500
Problem occurs here: http://www.rainiertamayo.com/movie/trumbo-2015.html


When I try to play the video at the URL above with my usual Firefox profile I get a black screen with a grey X in the center and "FLASH:srcnotfound" in white at the bottom. I tried playing the video in Chrome and it played with no problem. I try playing it in a Firefox Default Firefox Profile with no addons, extensions or changes to the Options, just straight vanilla, and I get the same error message. Tried disabling anti-virus  and firewall, clearing cache and restarting FF and XP various times. Tried enabling and disabling FF Shockwave plugin. Posted same question to Mozillazine forum. There may be useful info there:

http://forums.mozillazine.org/viewtopic.php?f=38&t=2992061&sid=a9f8b4cabf55e14f6b05f468b43c12b9

One other XP and FF user claimed to be able to play the video on Firefox. Another could not.

Any suggestions or insight?

Thanks,
Jack

[quote ] Codec Tweak Tool | Log file | Generated at 2016-02-27 14:23:16


#####  System Information  #####

OS:           Microsoft Windows XP Service Pack 3 (5.01.2600)
DirectX:      9.0c
CPU name:     Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
CPU speed:    2996 MHz
Memory:       2048 MB
Screen size:  1920x1080 (32bits)
Video card:   NVIDIA GeForce 9500 GT
Video mem:    1024 MB
Video driver: nv4_disp (Version 340.52)
Audio device: Santa Cruz(tm) WDM Interface
Audio driver: tbcwdm.sys (Version 5.12.1.4193) (6-23-2003)


#####  DirectShow Filters (32-bit)  #####

Description:  DivX Decoder Filter
File name:    c:\program files\sandisk\common\bin\divxdec.ax
CLSID:        {78766964-0000-0010-8000-00AA00389B71} (CLSID_DivXDeux)
Merit:        00800000 = MERIT_PREFERRED

Description:  DVB Receive Filter
File name:    c:\program files\pc-tv\common\bin\thrcv.ax
CLSID:        {0176AC1D-3B20-4EEF-8E81-1BF93440319E}
Merit:        00100050 = MERIT_HW_COMPRESSOR

Description:  InterVideo Video Decoder
File name:    c:\program files\sandisk\common\bin\ivivideo.ax
CLSID:        {0246CA20-776D-11D2-8010-00104B9B8592}
Merit:        00700000

Description:  LAV Splitter
File name:    c:\windows\system32\hlsplit.dll
CLSID:        {171252A0-8820-4AFE-9DF8-5C92B2D66B04}
Merit:        00800004

Description:  MainConcept MP4 Demultiplexer
File name:    <unknown>
CLSID:        {2A55FF12-1657-41D7-9D2D-A2CDC6978FF2}
Merit:        00800101
Note:         This codec is not properly installed. Camtasia Studio requires this broken entry.

Description:  AAC Parser
File name:    c:\windows\system32\aac_parser.ax
CLSID:        {3C78B8E2-6C4D-11D1-AEE2-0000F7754B98}
Merit:        00400000 = MERIT_UNLIKELY

Description:  DVB Time-Shift
File name:    c:\program files\pc-tv\common\bin\thts.ax
CLSID:        {46B443C1-9674-11D6-83AD-00E04C4CC6B4}
Merit:        00100050 = MERIT_HW_COMPRESSOR

Description:  Ulead MP3 Encoder
File name:    c:\program files\sandisk\common\bin\uleamp3.ax
CLSID:        {53B228EF-E662-4A9A-90A5-CCE40D1E6383}
Merit:        00100000 = MERIT_SW_COMPRESSOR

Description:  Intervideo Disc Read2 Filter
File name:    c:\program files\sandisk\common\bin\discread.ax
CLSID:        {5F49092D-F0D8-4DCE-B6D3-C60AAB6E31F0}
Merit:        00400000 = MERIT_UNLIKELY

Description:  InterVideo MPEG4 Video Decoder
File name:    c:\program files\sandisk\common\bin\mp4vdec.ax
CLSID:        {604C9C22-F099-4482-A416-A02DC1FB264C}
Merit:        00600000 = MERIT_NORMAL

Description:  CyberLink Audio Encoder(Twinhan)
File name:    c:\program files\pc-tv\common\bin\thclaudenc.ax
CLSID:        {649A74A7-879B-4A01-9178-3CA1C2D4E400}
Merit:        00601000

Description:  DivX Decoder Filter
File name:    c:\program files\sandisk\common\bin\divxdec.ax
CLSID:        {78766964-0000-0010-8000-00AA00389B71}
Merit:        00800000 = MERIT_PREFERRED

Description:  InterVideo Audio Decoder
File name:    c:\program files\sandisk\common\bin\iviaudio.ax
CLSID:        {7E2E0DC1-31FD-11D2-9C21-00104B3801F6}
Merit:        00400000 = MERIT_UNLIKELY

Description:  DVB TS Splitter
File name:    c:\program files\pc-tv\common\bin\thsplit.ax
CLSID:        {93274581-5423-11D4-901A-5254AB1F8709}
Merit:        00000000 = MERIT_NONE

Description:  AC3Filter
File name:    c:\windows\system32\ac3dx.ax
CLSID:        {A753A1EC-973E-4718-AF8E-A3F554D45C44}
Merit:        40000000

Description:  InterVideo Navigator
File name:    c:\program files\sandisk\common\bin\ivinav.ax
CLSID:        {AABC1235-776D-11D2-8010-00104B9B8592}
Merit:        00190000

Description:  LAV Splitter Source
File name:    c:\windows\system32\hlsplit.dll
CLSID:        {B98D13E7-55DB-4385-A33D-09FD1BA26338}
Merit:        00800004

Description:  InterVideo DVD subtitle to divx sub
File name:    c:\program files\sandisk\common\bin\ividvdspicdec.ax
CLSID:        {B9EBE673-FDDD-4F4A-851D-7A0676709E4D}
Merit:        00600000 = MERIT_NORMAL

Description:  CyberLink Audio Decoder(TwinHan)
File name:    c:\program files\pc-tv\common\bin\claud.ax
CLSID:        {BB9DFB08-373E-49C6-88F8-C6538589F8D9}
Merit:        00601000

Description:  DivX Subtitle Encoder
File name:    c:\program files\sandisk\common\bin\dmfcreate.ax
CLSID:        {C0E5FD03-CC2E-43DD-A4E1-54C9E8432BBE}
Merit:        00600000 = MERIT_NORMAL

Description:  InterVideo AAC (XForm) Decoder
File name:    c:\program files\sandisk\common\bin\iviaacdec.ax
CLSID:        {CA809AB8-80DB-4649-B95E-B0C87BB36D0A}
Merit:        00700000

Description:  CyberLink Video/SP Decoder
File name:    c:\program files\pc-tv\common\bin\clvsd.ax
CLSID:        {DD1C057A-FE99-477C-835F-3A89EF577C7F}
Merit:        00600000 = MERIT_NORMAL

Description:  LAV Audio Decoder
File name:    c:\windows\system32\hlaudio.dll
CLSID:        {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
Merit:        00800003 = MERIT_PREFERRED + 3

Description:  LAV Video Decoder
File name:    c:\windows\system32\hlvideo.dll
CLSID:        {EE30215D-164F-4A92-A4EB-9D4C13390F9F}
Merit:        00800003 = MERIT_PREFERRED + 3

Description:  CyberLink H.264/AVC Decoder
File name:    c:\program files\pc-tv\common\bin\cl264dec.ax
CLSID:        {F141C519-48A6-4B92-8053-AFEE27D5D069}
Merit:        00700100

(A total of 175 filters, 25 shown, 150 hidden)


#####  ICM Class Manager (32-bit)  #####

(A total of 5 filters, 0 shown, 5 hidden)


#####  ACM Class Manager (32-bit)  #####

Description:  Intervideo Audio Speech Decoder
File name:    c:\program files\sandisk\common\bin\audiospeechdec.ax
CLSID:        {4ADD7504-D11C-4D2C-98AC-109F28AC9621}
Merit:        00600000 = MERIT_NORMAL

Description:  Intervideo AAC Encoder
File name:    c:\program files\sandisk\common\bin\aacenc.ax
CLSID:        {7D0A4271-675B-480B-A361-FAB146935C40}
Merit:        00600000 = MERIT_NORMAL

Description:  Intervideo AMR Encoder
File name:    c:\program files\sandisk\common\bin\amrenc.ax
CLSID:        {FF7667A9-586B-499A-B72A-F31445004000}
Merit:        00600000 = MERIT_NORMAL

(A total of 4 filters, 3 shown, 1 hidden)


#####  Default source filters (32-bit)  #####

.3g2    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.3gp    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.3gp2   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.3gpp   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.aac    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ac3    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.alac   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.amr    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ape    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.avs    {D3588AB0-0781-11CE-B03A-0020AF0BA770}  AVI/WAV File Source
.bdmv   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.bmp    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.dib    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.dts    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.dv     {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.dvr-ms {C9F5FE02-F851-4eb5-99EE-AD602AF1E619}  StreamBufferSource
.evo    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.f4v    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.flac   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.flv    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.gif    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.hdmov  {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.jfif   {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.jpe    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.jpeg   {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.jpg    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.m2t    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.m2ts   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.m3u    {e436ebb5-524f-11ce-9f53-0020af0ba770}  File Source (Async.)
.m4a    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.m4v    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mka    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mks    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mkv    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mov    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mp3    {E436EBB5-524F-11CE-9F53-0020AF0BA770}  File Source (Async.)
.mp4    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mp4v   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mpc    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mpls   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mpv4   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.mts    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.oga    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ogg    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ogm    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ogv    {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ra     {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.rm     {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.rmvb   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.tga    {7DF62B50-6843-11D2-9EEB-006008039E37}  Generate Still Video
.tp     {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.ts     {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.webm   {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source
.wtv    {C9F5FE02-F851-4eb5-99EE-AD602AF1E619}  StreamBufferSource
.wv     {B98D13E7-55DB-4385-A33D-09FD1BA26338}  LAV Splitter Source

#####  ACM and VFW Codecs (32-bit)  #####

Description:  AC-3 ACM Codec
ID:           msacm.ac3acm
File name:    C:\WINDOWS\system32\ac3acm.acm

Description:  yv12vfw.dll
ID:           vidc.yv12
File name:    C:\WINDOWS\system32\yv12vfw.dll

(A total of 28 codecs, 2 shown, 26 hidden) [/quote ]

jack6128

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Re: "FLASH:srcnotfound" error in Firefox but not Chrome

Post by Admin on Mon Feb 29, 2016 3:41 am

That video file seems to be unavailable. So the error message is correct. There is nothing wrong at your end.

I tried a couple of other movies, and those are all working fine.

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Re: "FLASH:srcnotfound" error in Firefox but not Chrome

Post by jack6128 on Mon Feb 29, 2016 3:57 am

It is available when I use Chrome to access the same file, as I mentioned in my original post, but not available when I use Firefox. Might I ask what browser you used, and which OS? I have read that XP, my OS, cannot play flash videos on Twitter. I found out trying to play one, but the error message is different: "This browser does not support video playback." The same video plays on Chrome, however.

At any rate, because I can play the video on Chrome, it IS available... just not on Firefox, it would seem, at least for me. And as I mentioned in my original post, "one other XP and FF user claimed to be able to play the video on Firefox." The persons post is at the link in my original post, and here it is again: http://forums.mozillazine.org/viewtopic.php?f=38&t=2992061&sid=a9f8b4cabf55e14f6b05f468b43c12b9

Very puzzling puzzle...

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Re: "FLASH:srcnotfound" error in Firefox but not Chrome

Post by Admin on Mon Feb 29, 2016 9:40 am

The video is loaded from a different location when using Flash on that page, compared to HTML5. The server used by the Flash version is simply slow and (sometimes) unresponsive. I can reproduce the problem in Firefox on Windows 7 if I disable the HTML5 support in Firefox. The problem is with the website, not something you can fix.

Here is the video link of the HTML5 version:
https://2.bp.blogspot.com/2l7DSwK06lfvoOrNboLZWmtXTlmrnxFUDmuIiDxHfaI=m18

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Re: "FLASH:srcnotfound" error in Firefox but not Chrome

Post by Sponsored content Today at 5:43 pm


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