MPC-HC crashing in options (outuput) and playing any file

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MPC-HC crashing in options (outuput) and playing any file

Post by lucasgomes87 on Wed Jan 13, 2016 3:37 pm

Hi all,

A few days ago I'm having this issue with my player. Any MKV or MP4 file don't play anymore. I use madVR filter but change to Custom Presenter in install with K-Lite Mega Pack. When i make this change, some files play well but one day later crashes again. MPC is my only video player and i don't now how to fix it. PLEASE HELP!!

My version of K-Lite is 11.7.0 and I usa a Vaio notebook with 4GB RAM and 512MB Video Windows 7. If need any info just ask me...


Last edited by lucasgomes87 on Wed Jan 13, 2016 3:47 pm; edited 4 times in total (Reason for editing : MORE INFOS)

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Re: MPC-HC crashing in options (outuput) and playing any file

Post by Admin on Wed Jan 13, 2016 3:54 pm

Are you using hardware acceleration? If so, try disabling that. It could be a graphics driver bug.

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Re: MPC-HC crashing in options (outuput) and playing any file

Post by lucasgomes87 on Wed Jan 13, 2016 3:56 pm

No hardware acceleration. In installation i put to default. Other thing is: when I try to change output settings, MPC crashes...

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Re: MPC-HC crashing in options (outuput) and playing any file

Post by Admin on Wed Jan 13, 2016 8:05 pm

Version 11.8.5 is available. That may solve it.

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Re: MPC-HC crashing in options (outuput) and playing any file

Post by lucasgomes87 on Wed Jan 13, 2016 9:03 pm

I will install it and tell if will solve. Thanks

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Re: MPC-HC crashing in options (outuput) and playing any file

Post by lucasgomes87 on Wed Jan 13, 2016 9:22 pm

Same problem Sad Sad

That's the file I trying to open (if helps):

General
Unique ID : 310478858395654493475022809810543920880 (0xE9940D9493623924312D10FDF58946F0)
Complete name : C:\Users\Lucas\Downloads\The.Simpsons.S27E11.720p.HDTV.x264-KILLERS.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 451 MiB
Duration : 20mn 59s
Overall bit rate : 3 007 Kbps
Encoded date : UTC 2016-01-11 01:50:24
Writing application : mkvmerge v7.0.0 ('Where We Going') 64bit built on Jun 22 2014 08:19:39
Writing library : libebml v1.3.0 + libmatroska v1.4.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 20mn 59s
Bit rate : 2 499 Kbps
Width : 1 280 pixels
Height : 718 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.113
Stream size : 375 MiB (83%)
Writing library : x264 core 148 r2638 7599210
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No
Color range : Limited
Matrix coefficients : BT.709

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 20mn 59s
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Frame rate : 31.250 fps (1536 spf)
Compression mode : Lossy
Stream size : 67.2 MiB (15%)
Default : Yes
Forced : No


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Re: MPC-HC crashing in options (outuput) and playing any file

Post by Admin on Wed Jan 13, 2016 10:56 pm

Get this version of MPC-HC:
https://nightly.mpc-hc.org/

This has a crash reporter function. When it crashes, it opens a website with details about the crash. Copy the link of that page here and I should be able to help solve it.

Easiest is to download the .7z archive. You can extract that with WinRAR or 7-Zip. No installation needed.

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Re: MPC-HC crashing in options (outuput) and playing any file

Post by lucasgomes87 on Wed Jan 13, 2016 11:38 pm

Problem solved (at least for now)...I get the last video adapter driver and its working again... Thanks for all suport and if I need i return to ya! Very Happy Very Happy

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Re: MPC-HC crashing in options (outuput) and playing any file

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