Mega codec pack issues with norton Internet security.

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Re: Mega codec pack issues with norton Internet security.

Post by Admin on Mon Oct 19, 2015 2:15 am

That detection does not mean there is anything wrong with the file. It shows that for brand new files that have not build any reputation yet. That usually takes one or two days.

You have to options in this situation:
1) Temporarily disable Norton during the download and install.
2) Wait 1 or two days.

At this moment it should not give the warning anymore:
https://www.virustotal.com/en/file/a639d0b250b0f8e6d018b02152f24943ad53dd848f465867a099d8f256e1fd2f/analysis/

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Re: Mega codec pack issues with norton Internet security.

Post by luisppk on Mon Oct 19, 2015 6:47 am

Ok, thks for your answer.
I tried at this moment, but no luck. Maybe I have to wait a little longer. I'll come here in case during this weekend remains the problem.

Here I leave images of what I'm dealing with (message in low right corner is in spanish: "...is not sure and has been eliminated").



Also spanish:
"Thread has been eliminated. No more actions are required"
1. Name of thread: WS.Reputation.1
2. ( K_lite was eliminated)


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Re: Mega codec pack issues with norton Internet security.

Post by Admin on Mon Oct 19, 2015 7:07 am

Maybe it has not updated its virus definitions yet today. Try updating it manually.

Otherwise you have to disable it temporarily.

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Re: Mega codec pack issues with norton Internet security.

Post by luisppk on Mon Oct 19, 2015 7:27 am

ok, thks.
I'll do as you say.

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Re: Mega codec pack issues with norton Internet security.

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