Can play and watch videos on the computer after downloading them . Problem is when I try to burn a disc there is a perfect picture but no sound . When burning I get only 2 squares at bottom of screen a red one saying Lav video decoder and a white one saying Lav splitter . No blue one which I think is for the sound which I do get when playing straight on my computer . Any ideas?
Tried what you suggested but didnt work . Uninstalled K-lite and re-installed but no difference. Have contacted Ashampoo as you suggested to see if they can assist .Will reply when fixed . It was Ashampoo who told me to download K-lite because all the files were appearing as not supported. Thanks for your help
Hi Again ,Uninstalled K-lite and reinstalled was still the same . Got onto Ashampoo they gave me a free upgrade to burnstudio 10 because I was using 9 but still the same . When I play a film on the PC there are 3 squares that come up a red one a white one and a blue one. When I try to burn the disc only the red and white ones are there . The blue on just flashes as if its trying to load but disappears . There is noise on the recorded DVD but it is just a hissing the same as you get if you are on the wrong region playing a DVD
Hallo again ,did what you said and have burnt one disc and it worked fine with good sound . Only thing was that the blue square did not come up at the bottom of screen . Red one and white one did . Will try another couple over weekend and give you feedback in case anybody else has the same problem . Thanks for you help and fingers crossed
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