Problems with subtitles on Windows 7

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Problems with subtitles on Windows 7

Post by heyjack7 on Mon Aug 31, 2015 12:56 pm

Hi there!

I recently performed a clean install of Windows 7 on my machine, and proceeded to download and install the latest K-Lite Codec Pack Mega. But now I have two problems regarding subtitles.

The first one is when I play a video in fullscreen, the subtitles get really blurry. It's like the subtitles get stretched with the movie. Here's what I mean: http://i.imgur.com/dV8d3Kp.png If the movie has really high quality this is not noticeable.

The second problem is that I can't download subtitles pressing 'D'. That option is "greyed out", like it's disabled.

Thanks in advance!!

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Re: Problems with subtitles on Windows 7

Post by Admin on Mon Aug 31, 2015 9:30 pm

Both problems are because the internal subtitle renderer is not being used.
Options > Playback > Output > select "Advanced Video Renderer (custom presenter)

Did you get a warning message during installation about your graphics driver?

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Re: Problems with subtitles on Windows 7

Post by heyjack7 on Mon Aug 31, 2015 10:50 pm

Thanks! Problem solved Smile (Just a small correction, the option was Enhanced not Advanced)

My laptop has an integrated (intel) and a dedicated (ati) graphics cards, I haven't installed the dedicated drivers yet..

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Re: Problems with subtitles on Windows 7

Post by Admin on Tue Sep 01, 2015 3:07 am

Was the correct Intel driver already installed prior to the codec pack?

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Re: Problems with subtitles on Windows 7

Post by heyjack7 on Tue Sep 01, 2015 3:36 am

I installed it through Windows Update. I'm not sure.

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Re: Problems with subtitles on Windows 7

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