Windows Media Player goes fail on Windows 10

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Windows Media Player goes fail on Windows 10

Post by elroquen on Sat Aug 01, 2015 10:52 am

Hi! I´ve been having this problem since two day ago, mi win media player (not MPC) comes whit an error message everytime i try to play any kind of video file. I have allready installed the latest drivers for my video card and chipset updates, etc. and the latest K-Lite Codec Pack updates as well, but I can't get it to work. Weirdst Thing is tan today, after re-installing teh SO I were able to watch a full movie, but after a cupple hour being shut dow, my pc decided to stop playing again.
I've make miself sure that no other updates were istalled on my pc, so i really don't kmow where the trowble comes from.
I will be really thanksfulle if someone could help me out.
Pd: Sorry for my poor english.

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Re: Windows Media Player goes fail on Windows 10

Post by Admin on Sat Aug 01, 2015 11:21 pm

Windows 10 silently updates stuff in the background, including drivers. One way to prevent that is to set the Windows Update Service to disabled.

The problem is most likely caused by the graphics driver.

You can see details about your current drivers through:
Codec Tweak Tool > generate log > system information
I would be interested in that info as well to know which driver version is buggy.

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Re: Windows Media Player goes fail on Windows 10

Post by elroquen on Sun Aug 02, 2015 4:40 am

You're rgiht, thanks a lot man! Im using an AMD Laptop APU, really crappy, but works just fine with this codecs pack. I had the updates disabled with the Show and Hide Updates tool, but somehow it upgrade the controller anyway. Here is the sistem log with the driver info, I hope I can help someone else to get this problem fixed.

##### System Information #####

OS: Windows 10 Pro (10.00.10240) (x64)
DirectX: 9.0c + 10 + 10.1 + 11
CPU name: AMD E-350 Processor
CPU speed: 1596 MHz
Memory: 2048 MB
Screen size: 1366x768 (32bits) (60Hz)
Video card: AMD Radeon HD 6310 Graphics
VendorID: 1002, DeviceID: 9802
Video mem: 384 MB
Video driver: aticfx64.dll (Version 15.200.1045.1) (7-7-2015)
Audio device: Dispositivo de High Definition Audio
Audio driver: HdAudio.sys (Version 10.0.10240.16384) (7-9-2015)


Right now I'm usin the version from 19-6-2015, it a beta but works perfectly.
Tanks you so much!

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Re: Windows Media Player goes fail on Windows 10

Post by Admin on Sun Aug 02, 2015 7:55 am

Thanks for the info. Good to hear you found the cause.

Windows should really show more notifications and details when it updates drivers. And also make it easier to prevent updates or revert to an older version.

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Re: Windows Media Player goes fail on Windows 10

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